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Assists with the administration of the group insurance program for active and former employees. Explains eligibility criteria, plan provisions and policy procedures to NAF-HRs, payroll offices, and active/former employees. Responds to requests for continuing coverage and processes enrollments and payroll deductions. This includes, but is not limited to, determining eligibility, verifying documentation, corresponding with applicants and/or NAF-HRs, enrolling applicants in appropriate programs, and establishing payment and participant files. Notifies participants and contractors of loss of coverage. Processes required termination forms and corresponding with participants about alternative insurance coverage. Prepares/processes death claims for deceased participants. Verifies status forms/identification cards from contractors and processes corrections as required. Researches/resolves problem cases, assists with announcement/implementation of program changes, and corresponds with insurance contractors as needed. Orders supplies from contractors and responds to requests for supplies from NAF-HR offices and participants. Maintains familiarity with Retirement Plan administration to timely react to plan changes affecting annuitants enrolled in the continuing coverage programs. Reduces retiree life insurance coverage and processes related changes. Assist with accounts receivable duties to include bi-weekly and monthly reconciliation of active contributions and retiree payments, updating spreadsheets, recording payments, sending late payment notices, and preparing monthly premium statements of amounts due from or owed to participants resulting from erroneous payments. Administers benefits database, to include inputting and updating data, maintaining familiarity with database design, performing backup procedures, submitting system change requests, and reporting malfunctions. Assist with development/maintenance of website information. Assists with decision making and administrative support for the DoD Portability Program. Prepares and conducts training and briefs for field staff regarding group insurance programs, plans, policies, and procedures. Has contact, communication, and coordination with NAF employees at all echelons to include installation-level NAF-HRs, attorneys, contractors, and active/retired plan participants and family members, as well as other DoD agencies. May be required to performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12384622
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
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You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Benefits
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Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/01/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
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902fss.fsmh.902fssnafhumanresources@us.af.mil
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Please see the "Who May Apply" section under the Qualifications section.
Full Time
$56k-70k (estimate)
04/18/2024
06/17/2024
The job skills required for Human Resources Assistant (Employee Benefits) include Administrative Support, Initiative, Coordination, Verbal Communication, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Human Resources Assistant (Employee Benefits). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Human Resources Assistant (Employee Benefits). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Human Resources Assistant (Employee Benefits) positions, which can be used as a reference in future career path planning. As a Human Resources Assistant (Employee Benefits), it can be promoted into senior positions as a Human Resources Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Human Resources Assistant (Employee Benefits). You can explore the career advancement for a Human Resources Assistant (Employee Benefits) below and select your interested title to get hiring information.