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Purpose
The Customer Service Representative (CSR) is responsible for providing outstanding customer service to Liberty clients and customers accessing the company by walk in, telephone or email.
The CSR provides the first point of customer contact for all inbound and outbound customer support and represents the company and our customer service philosophy with the utmost integrity.
This position will ensure that all clients are greeted in a courteous and professional manner and will assist the customer according to company policies.
Position is Monday to Friday 9am - 6pm.
Accountabilities
This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.
Perform duties in compliance with laws, regulations, company policies and procedures. Adhere to Liberty security policies.
Provide accurate information regarding Liberty services and guidelines.
Education and Experience
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions.
Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America.
And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our Think Global, Act Local business model.
What we offer Company funded Pension program 401k with Company match Full insurance benefits (health / dental / vision / life) Collaborative environment with a genuine flexible working policy Share purchase / match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund
Last updated : 2024-05-13
Full Time
Utilities
$36k-45k (estimate)
03/05/2024
06/21/2024
libertyutilities.com
LONDONDERRY, NH
1,000 - 3,000
2010
DANIEL SAAD
$500M - $1B
Utilities
The job skills required for Customer service representative include Customer Service, Billing, Customer Support, Customer Satisfaction, Data Entry, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.