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Title : Computer Support Associate I
Location : 6400 NW 86th Street Johnston IA USA 50131
Interview : Webex
Description :
Computer Support Associate
Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.
following established procedures, in order to contribute to the smooth running of that environment. Support activities require some technical background while being strongly administrative in nature.
Performs / monitors standard processes or operations that are highly stable and / or relatively consistent in how to fix.
TYPICAL EXAMPLES : management of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams.
Proves support for conference rooms, asset lifecycle management, and computer deployments for unit customers.
Performs / monitors standard processes or operations that are highly stable and / or relatively consistent in how to fix.
TYPICAL EXAMPLES : imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and / or distributing information. Has some breadth, depth and / or frequency of interaction with external contacts.
Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Position Title
Infrastructure Engineer
Specific Position Requirements
Visa sponsorship is not available, now or in the near future, for this position
Manager is open to recent grads
Education Preferred : no but relevant experience is Years of Experience Required : 1 year min
1st shift, 40 hours / week. Onsite position
Job Description / Day to Day responsibilities
Computer Support Associate
Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.
following established procedures, in order to contribute to the smooth running of that environment. Support activities require some technical background while being strongly administrative in nature.
Performs / monitors standard processes or operations that are highly stable and / or relatively consistent in how to fix.
TYPICAL EXAMPLES : management of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams.
Proves support for conference rooms, asset lifecycle management, and computer deployments for unit customers.
Performs / monitors standard processes or operations that are highly stable and / or relatively consistent in how to fix.
TYPICAL EXAMPLES : imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Top Must Haves :
1. Focus on break fix for hardware / software and ensuring customer satisfaction
2. Working and collaborating in a team environment to solve problems and work on projects
3. Good communication and ability / desire to learn
No driving of Deere equipment - at most local and potentially a trip to Madison once a year
Last updated : 2024-05-03
Full Time
Retail
$48k-60k (estimate)
05/06/2024
05/28/2024
aluminumtrailer.com
NAPPANEE, IN
200 - 500
1999
$50M - $200M
Retail
The Aluminum Trailer Company (ATC) has been manufacturing aluminum trailers for 20+ years and has been recognized as a trailblazer in the trailer industry. ATC builds virtually every aspect of the trailer in-house, as every component is produced and assembled under one roof in our Indiana facilities, made by hand in the USA. Through our unique manufacturing process, we have combined the best of both worlds: Amish craftsmanship with State-of-the-Art technology. ATCs product lineup includes the Quest X, the Raven, the Sprint Series, and the ATC Toy Hauler. With limitless customization possibilit ...
ies and unwavering commitment to continuous improvement, ATC has become an industry leader in engineering design, quality, fit, and finish. ATC has produced trailers for customers in all consumer and industrial markets, including a number of Fortune 500 companies, racing teams and other diverse clientele such as: Sunoco Racing Fuel, Oakley Sunglasses, Nissan, Ford Motor Group, Microsoft, Lockheed Martin, Jimmy Johnson, Bobby Labonte, Verizon, Farm Bureau Insurance, Applied Global Technologies, Redbull, Golf Channel, Ferrara Fire Apparatus, Time/Warner, Penske, and John Deere. Find us online: -Website: https://www.aluminumtrailer.com -Facebook: https://www.Facebook.com/ATCTrailers -YouTube: https://www.YouTube.com/aluminumtrailer -Instagram: https://www.instagram.com/atctrailers -Flickr: https://www.flickr.com/photos/aluminumtrailercompany/
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The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
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Resolve hardware and network connectivity issues timely and accurately.
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Monitor day to day computer performance.
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Understand the customer’s grasp of technology.
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Step 3: View the best colleges and universities for Desktop Support.