2 Jobs in Haleyville, AL
Exxel Outdoors is Hiring a Seasonal Customer Service Representative Near Haleyville, AL
Essential Duties And Responsibilities
- Delivers exceptional and timely customer service to our consumers via phone and email regarding product, sales orders, and warranty/repair questions.
- Data entry of sales orders. Audits all orders for accuracy in style number, quantity, pricing, etc. Corrects errors as required based on current inventory. Establishes shipping priorities and communicates costs and methods, while ensuring shipments are expedited as needed.
- Coordinate information as needed with Sales, Product Development and the Distribution Centers.
- Work closely with the inventory team and the parts warehouse to communicate proper needs of warranty parts.
- Handles all aspects of Return Authorizations for consumers.
- Maintain proper files and records for all Consumer service activities.
- Inspect actual product returns from consumers.
- Properly and expediently handles and sorts daily customer service email.
- Minimum of 2 years of Customer Service experience. Preferably in consumer products, retail or dealer-based environment. Sales experience preferred.
- Excellent interpersonal and communication skills.
- Must be a team player and can earn the respect of team members through actions and contributions.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Personal knowledge/experience in outdoor leisure consumer products is a huge plus.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties As AssignedThis job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
Job Summary
Temporary
Consumer Services
$34k-43k (estimate)
05/10/2024
06/07/2024
Exxel.com
BOULDER, CO
100 - 200
1997
Private
PK BALA
$10M - $50M
Consumer Services
Related Companies
About Exxel Outdoors
Exxel Outdoors is a manufacturer and distributor of outdoor recreational sleeping bag, tents, camping sets, air beds, folding chairs.
The job skills required for Seasonal Customer Service Representative include Customer Service, CSR, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Seasonal Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Seasonal Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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Ensure the accurate customer resolution by continually learning new and effective ways of providing excellent customer service.
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