1 Customer Service Representative Job in Haleyville, AL
Exxel Outdoors is Hiring a Customer Service Representative Near Haleyville, AL
- Delivers exceptional and timely customer service to our consumers via phone and email regarding product, sales orders, and warranty/repair questions.
- Data entry of sales orders. Audits all orders for accuracy in style number, quantity, pricing, etc. Corrects errors as required based on current inventory. Establishes shipping priorities and communicates costs and methods, while ensuring shipments are expedited as needed.
- Coordinates information as needed with Sales, Product Development, and the Distribution Centers.
- Works closely with the inventory team and the parts warehouse to communicate proper needs of warranty parts.
- Handles all aspects of Return Authorizations for consumers.
- Maintains proper files and records for all Consumer service activities.
- Inspects actual product returns from consumers.
- Maintains and sorts the daily customer service email in an accurate and efficient manner.
- Works on projects that enhance and/or streamline processes.
- Writes standard documentation using an established format.
QUALIFICATIONS/SKILLS
- Minimum of 2 years of Customer Service experience. Preferably in consumer products, retail or dealer-based environment. Sales experience preferred.
- Excellent interpersonal and communication skills.
- Must be a team player and have the ability and desire to earn the respect of team members through actions and contributions.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Personal knowledge/experience in outdoor leisure consumer products is a huge plus.
BUDGET QUALIFICATIONS
SUPERVISORY RESPONSIBILITIES
WORK ENVIRONMENT
PHYSICAL DEMANDS
Job Summary
Full Time
Consumer Services
$32k-40k (estimate)
04/04/2024
06/03/2024
Exxel.com
BOULDER, CO
100 - 200
1997
Private
PK BALA
$10M - $50M
Consumer Services
Related Companies
About Exxel Outdoors
Exxel Outdoors is a manufacturer and distributor of outdoor recreational sleeping bag, tents, camping sets, air beds, folding chairs.
The job skills required for Customer Service Representative include Customer Service, CSR, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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