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Monday – Friday 8-5 at Coppera in Taylor, Texas
PURPOSE
The purpose of this Position is to establish and define the authority, accountability, reporting relationships, responsibilities, duties, and measures of performance of the CSR & Coppera Administrator
BASIC FUNCTION
The primary function of this role is to answer the phones, as our CSR, manage aspects of the company’s customer service recordkeeping and administrative functions from phones to emails and support the administrative needs at Headquarters. This includes Headquarters Administration, Executive Leadership Team (ELT), and serving the organization through customer service needs.
REPORTING RELATIONSHIPS
The CSR & Administrator reports to the company CCO and works well with Service Department and Operations.
POSITION REQUIREMENTS
To perform the duties of this position successfully, the CSR & Administrator must be able to complete all tasks and fulfill all responsibilities for this position in a satisfactory manner while achieving all company goals and objectives as defined and communicated by Executive Leadership Team. Following are representative of the knowledge, skills, and abilities necessary to meet the requirements of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
Required: High school diploma or equivalent.
LICENSING/REGISTRATION/CERTIFICATION
Required: None
Preferred: None
EXPERIENCE
Required: Works well with others and has a servant attitude. Able to deal with difficult situations and people.
Preferred: 1-5 years of prior experience in a role such as this or similar role. Significant and successful experience in a similar position for a business involved in construction.
REPRESENTATIVE SKILLS, KNOWLEDGE, AND ABILITIES
PHYSICAL
The physical demands described here are representative of those that must be met by the Office Administrator to successfully perform the essential functions of this position.
MENTAL
The following representative mental skills are necessary to assure that one successfully perform the position’s essential functions:
DUTIES AND RESPONSIBILITIES
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Work setting:
People with a criminal record are encouraged to apply
Education:
Experience:
License/Certification:
Work Location: In person
Full Time
$37k-47k (estimate)
06/15/2024
10/11/2024
copperaco.com
Taylor, TX
<25
The job skills required for CSR - Customer Service Representative include Customer Service, Problem Solving, CSR, Communication Skills, Planning, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.