ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• DME application and removal. Responsible for ordering and restocking DME items as well as clinical supplies. Orders and fits custom orthotics, per provider’s orders.
• Fit and apply splints and braces (DME) as requested by provider.
• Measure, order and fit custom osteoarthritis braces.
• Instruct patients regarding brace care and the use of orthopedic appliances.
• Clean and stock the cast room and cast cart ordering supplies as needed.
• Clean and stock the DME room keeping an accurate inventory of all products and appliances – ordering when necessary to keep inventory at constant levels in both offices.
• Document all activity in patient’s chart and bill accordingly.
• Order and maintain all over-the-counter supplies.
• Maintain all crash carts for 2^nd and 3^rd floor along with the defibulator machine and oxygen.
• Meet with clinical supply representatives periodically to ensure best vendor pricing.
• Answer patient calls, emails or messages left by patients regarding care or appliances.
• DME authorizations.
• Responsible for scanning and attaching any documents or forms related to DME order.
• Performs related work as required and other projects and duties as assigned by management
• Dispensing work comp medications.
• Maintains strictest confidentiality in accordance with HIPAA compliance

QUALIFICATIONS:

Education: College or comparable work experience

SKILLS:

• Medical Terminology.
• Basic typing and keyboarding skills.
• Strong organizational and interpersonal skills.
• Experience with customer service.
• Familiarity with computers and other office equipment.
• Ability to maintain confidentiality of sensitive information.
• Ability to prioritize responsibilities.
• Must be able to act calmly and effectively in busy or stressful situations.
• Knowledge of insurance plans and procedures.
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
• Must be able to establish and maintain effective working relationships with managers and peers.

PHYSICAL REQUIREMENTS:

• Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.