Job description

· Delivering a proactive and personalized service to Private and Corporate Aviation clientele.

· Arranging services including hotel, catering, and ground transportation.

· Coordinating aircraft services, such as fuel and ramp or hangar accommodations.

· Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.

· Educating customers on available services, promotions, and programs.

· Processing payments

· Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled.

· Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like.

· Clearly communicate in English and with the proper tone in person, via telephone, radio communicators, and in various forms of writing such as data entry, email, and hand-written documents.

· Operate a multi-line telephone and use the company-approved greeting.

· Assist visitors with their luggage in the FBO and outside to/from aircraft

· Exhibit a positive attitude, consideration, and courtesy to everyone at all times.

· Drive cars, vans, or other shuttles as needed.

· Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns.

· Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions.

· Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality, and professionalism and always with a sense of cultural awareness and sensitivity

· Ability to prioritize and perform multiple tasks simultaneously.

· Other duties as requested

Position Requirements

• Excellent interpersonal, verbal, and written communication skills.
• Proficient computer skills.
• Must possess a valid state Driver's License.
• Must have reliable transportation and arrive on time.
• Previous customer service experience preferred.
• Must be able to work rotating shifts, this mean early mornings, nights, weekends or holidays as scheduled.
• Flexibility and willingness to pick up shifts and work extras hours when there are operational needs.

Job Type: Part-time

Pay: From $17.00 per hour

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 10 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotating shift

Work setting:

• In-person

Ability to Commute:

• Ewing, NJ 08628 (Preferred)

Ability to Relocate:

• Ewing, NJ 08628: Relocate before starting work (Required)

Work Location: In person