Responsibilities:
- Provide excellent customer service and support to clients
- Answer incoming calls and respond to customer inquiries
- Assist customers with product information, pricing, and order status
- Process orders, returns, and exchanges accurately and efficiently
- Resolve customer complaints or issues in a professional and timely manner
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
- Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues

Requirements:
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Ability to analyze customer needs and provide appropriate solutions
- Outbound calling experience is a plus

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and be a part of a company that values its customers and employees alike. Apply now!

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• On-the-job training

Experience level:

• No experience needed

Shift:

• Rotating shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Escondido, CA 92025 (Required)

Ability to Relocate:

• Escondido, CA 92025: Relocate before starting work (Required)

Work Location: In person