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Field Service Technician I
intellectt Erie, PA
$69k-87k (estimate)
Full Time | Business Services 3 Days Ago
Save

intellectt is Hiring a Field Service Technician I Near Erie, PA

Position: Service TechnicianLocation: Erie PA Position: ONSITE Contract: 6-month contract (possible temp to hire after 6 months) Job OverviewReporting to the Service Manager, The Service Technician is responsible for in-house and field site service
calls to perform general maintenance and trouble shoot PSB equipment.
RESPONSIBILITIES And DUTIES
  • Repair, service, trouble shoot PSB processing equipment out in the field
  • Man the service desk as a back up to the Service Manager
  • Manage the dispatch process of service requests when the Service Manager is not available
  • Understanding of PSB
  • Interface with appropriate technical personnel for customer problems that cannot be
resolved effectively
  • Provide accurate reports and metrics to company management on the status and
budget of on‐going projects and agreements
  • Assist the service desk team in design and development tasks when the Service Manger is not
available
  • Design and maintain process documentation for the service calls
  • Utilize the remote monitoring and management system to ensure consistency and
accurate reporting of customer devices, and problem solving
  • Must conform to Handbook rules
  • Perform other duties required by top management
Qualifications
  • General knowledge of PSB processing equipment
  • General knowledge of hand tools and electronic monitoring equipment to repair PSB processing
equipment
  • Skilled in communication with customers, both internal and external
  • Knowledge of Microsoft applications
  • Able to follow directions
  • Able to work with minimal oversight
  • Ability to travel out of town overnight
  • Physical dexterity to work at customer site locations
  • Physically able to lift (60) lbs
  • Demonstrate the ability to interface with both non-technical and technical personnel
  • Reports all discrepancies to top management immediately
  • Demonstrating work behaviors consistent with the company values and work within prescribed
boundaries, including company policies, standards, procedures and any other requirements
  • Able to compile correct paper work necessary for accounting functions
  • High School Diploma or equivalent. Two years of experience in industry required
Thanks & regards,Hima Bindu
IT Recruiter
Intellectt Inc
hima@intellectt.com, Contact No: 732-592-2008, Ext:454
517 Route 1 South, Suite 1115 Iselin, NJ 08830

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$69k-87k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

07/09/2024

WEBSITE

intellectt.com

HEADQUARTERS

ISELIN, NJ

SIZE

200 - 500

FOUNDED

2018

CEO

KIRAN MADALA

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About intellectt

Intellectt Inc. was founded to set a new standard in Consulting and Staffing Industry. Our company is made up of dreamers, calculated risk-takers, diligent people that go to fight for the brand of our client. Intellectt Inc. and our affiliated brands provide innovative talent solutions that make our clients businesses better. Our verticals include Healthcare and IT. We exist to become the finest and most esteemed staffing company across the USA and we look forward to putting our talents to use to push your organization forward.

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