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Tad PGS, Inc
Englewood, CO | Full Time
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Tad PGS, Inc
Englewood, CO | Full Time
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Customer Service Representative
Tad PGS, Inc Englewood, CO
$41k-51k (estimate)
Full Time 6 Days Ago
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Tad PGS, Inc is Hiring a Customer Service Representative Near Englewood, CO

We have an outstanding career opportunity for a Customer Service Representative to join a leading Company located in the Centennial, CO surrounding area.
Salary: $66,560 - $72.800
Job Responsibilities:
  • Exudes a consistently positive company image in all interactions.
  • Delivers professional and amicable communication with customers.
  • Actively listens to customer needs, swiftly determining appropriate solutions.
  • Quickly and effectively resolves customer issues like shipping or invoicing problems.
  • Maintains accurate customer profiles and efficiently handles claim forms.
  • Channels customer queries about products or services to the relevant contact.
  • Provides prompt and precise responses to incoming customer requests.
  • Processes customer orders, changes, and returns adhering to departmental protocols.
  • Offers timely feedback on service failures or customer concerns.
  • Collaborates with Sales & Marketing to enhance customer satisfaction.
  • Supports Customer Satisfaction Surveys to improve service quality.
  • Updates pricing promptly upon request.
  • Ensures daily accuracy of order intake and backlog.
  • Flexibly fulfills other assigned duties.
  • Other duties as assigned.
Basic Hiring Criteria:
  • High School Diploma or Equivalent.
  • Minimum of 8 years of experience in customer service.
  • Engineering or Order Manufacturing experience preferred.
  • Bilingual in English and Spanish required.
  • Must be proficient with computers.
  • Proficient in Office suites. Word, Excel, Outlook.
  • Dependable and self-motivated.
  • Able to work with a diverse group of people.
  • Strong team player; friendly and patient.
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
The Company will consider qualified applicants with arrest and conviction records.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

Job Summary

JOB TYPE

Full Time

SALARY

$41k-51k (estimate)

POST DATE

05/28/2024

EXPIRATION DATE

07/27/2024

WEBSITE

tadpgs.com

HEADQUARTERS

Bradenton, FL

SIZE

200 - 500

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