Customer Service Support Level 3. Hours Per Week: 40.00. Hours Per Day: 8.00. Days Per Week: 5.00. 12 months contract role. This is a replacement for a contractor that is not working out on the afterhours team. Needed asap to cover gaps in emergency support. This is a remote position located within the United States near one of our facilities, preferably Milwaukee, WI or Cleveland, OH working non-traditional hours - nights, weekends and holidays....
Required Skills. Strong analytical and problem-solving abilities. Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data validation). Experience working with large datasets and translating data into actionable insights. Clear and effective written and verbal communication skills. Ability to collaborate cross-functionally with Finance, Product Management, and Operations. Strong organizational skills with attention to detail a...