44 Jobs in Deerfield, IL
The Tandym Group is Hiring a Customer Service Representative Near Deerfield, IL
A specialty services company in Illinois is actively seeking a new Customer Service Representative for a promising position with their team in the Greater Chicago area. In this role, the Customer Service Representative will be responsible for managing customer queries & complaints as well as processing orders, modifications, and escalating complaints across a number of communication channels.
Responsibilities:
The Customer Service Representative will be responsible for:
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues, as necessary
- Providing feedback on the efficiency of the customer service process
- Managing a team of Jr. Customer Service Representatives, as needed
- Ensuring customer satisfaction and providing professional customer support
- 6 months of Customer Service-related experience
- High School Diploma / GED
- Computer savvy
- Solid problem solving skills
- Exceptional phone etiquette
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
- Associate's and/or Bachelor's Degree
Job Summary
Contractor
$52k-67k (estimate)
01/11/2024
07/09/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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