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The Kinzie Hotel, a cool and very hip boutique hotel property, is in need of a Superstar... a confident, enthusiastic and exceptional individual to add to our front desk team! As a member of the front desk team, you will become a part of the foundation that makes the Kinzie Hotel's success!
Front Desk Agent/Concierge
SUMMARY: The Front Desk Agent/Concierge is primarily responsible for handling all guest interactions and exceeding guest requests. S/he often provides the first point of contact for guests and is responsible for creating an excellent first impression.
The Front Desk/Guest Service Agent shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture.
Candidate must be flexible and able to work AM, PM, and weekend shifts.
ESSENTIAL JOB FUNCTIONS:
Associate is held accountable for all duties of this job and other duties as assigned.
JOB REQUIREMENTS:
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
EXPERIENCE & EDUCATION:
Qualified Applicant must be willing to submit to criminal background check.
We provide PPE to our employees.
Kinzie Hotel is an Equal Opportunity Employer (EOE)
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
Schedule:
Work setting:
Experience:
Shift availability:
Ability to Relocate:
Work Location: In person
Full Time
$29k-39k (estimate)
05/20/2024
09/15/2024
kinziehotel.com
Chicago, IL
50 - 100
The job skills required for Front Desk Agent include Customer Service, Guest Service, Microsoft Office, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.