10 Jobs in Catonsville, MD
Community College of Baltimore County is Hiring a Service specialist ii Near Catonsville, MD
Class Description
The purpose of this class is to assist in the daily function of the Veterans Services Office and to assist students in all aspects of the Veterans Educational Benefits Program and knowledge of VA regulations and compliance.
Minimum Requirements
High school diploma / GED and 3 years military or customer service experience; knowledge and experience using Microsoft Office applications
Class Specific Essential Duties
- Assists with disseminating and the review of pertinent and accurate information to veteran students, service members, eligible spouses and eligible dependents on of Veterans Educational Benefit Programs.
- Informs and educates students on the admission and enrollment processes related to VA procedures, including review of all VA regulations.
- Serves as the liaison with all pertinent CCBC department faculty, staff and external agencies.
- Ensures accurate completion and collection VA forms required for verification and certification.
- Assists with the maintenance and organization of all VA Files in adherence with VA Compliance requirements.
- Verifies class requirements, schedules, graduation status and evaluated prior college transcripts and prior credit is documented.
- Assists with the reconciliation of student accounts to ensure proper VA Certification is completed in accordance with VA Regulations.
- Ensures proper Debt Letter process is maintained and monitors VA Debt files to assist the VA Certifying Official.
- Assists students with referrals to CCBC Navigators and provides other resource information as needed.
- Completion of timely and accurate student inquiries relating to the VA Program and CCBC policies and procedures, refers and coordinates complex VA matters to VA Certifying Official.
- Actively participates in Veteran related programs, events, outreach activities and VA training sessions.
Last updated : 2024-05-11
Job Summary
Full Time
$58k-75k (estimate)
05/12/2024
06/21/2024
ccbcmd.edu
RANDALLSTOWN, MD
3,000 - 7,500
1957
$50M - $200M
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About Community College of Baltimore County
Welcome to CCBC. Come see what you can be! For more than six decades, CCBC has enabled individuals to earn degrees, build careers and improve their lives with high-quality, accessible and affordable education. CCBC offers the regions most expansive selection of degree, certificate and workplace certification programs that prepare students for transfer, job entry and career advancement in local job growth industries such as business, education, health care, information technology, cybersecurity, construction and transportation. Each year, nearly 63,000 students enroll at the colleges main campu ...
ses, extension centers and online, while some 3 million enjoy the colleges performing arts, galleries, planetarium and athletic facilities. CCBC graduates take advantage of tremendous tuition savings and guaranteed transfer to University of Maryland system schools, while graduates of the CCBC Honors program move on to many of the nations most selective colleges and universities, often on scholarship. CCBC is nationally recognized as a leader in innovative learning strategies, including culturally responsive teaching, is among the nations top associate degree producers, and is designated as a Military Times "Best for Vets" College. Now, thanks to expanded eligibility for the Baltimore County College Promise scholarship, even more 2015-2019 high school graduates, GED recipients and external diploma degree graduates are able to attend CCBC full time without the cost of tuition and fees. To find out more visit ccbcmd.edu/collegepromise.
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The job skills required for Service specialist ii include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service specialist ii. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service specialist ii. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service specialist ii positions, which can be used as a reference in future career path planning. As a Service specialist ii, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service specialist ii. You can explore the career advancement for a Service specialist ii below and select your interested title to get hiring information.
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