108 Jobs in Cambridge, MA
Harvard University is Hiring an Enrollment specialist Near Cambridge, MA
Reporting to the Manager of Enrollment Services Help Desk, the Enrollment Services Specialist is part of the Help Desk team within ES at the Division of Continuing Education (DCE).
This professional and knowledgeable team provides initial and ongoing support towards student success and a rewarding educational experience to all Harvard Extension and Summer School students, as well as a growing number of Professional and Executive Development Program participants.
The goal of the ES Help Desk team is to provide course registration and other support to students over the phone, via email and various social media channels, and in person.
Specialists explain registration enrollment policies and requirements, and help students with online registration, applications, and other self-service tools.
Essential Functions :
A successful Enrollment Services Specialist :
- Serves as principal and first source of information regarding DCE programs and schools for prospective and current students.
- Provides support to students through inquiry, registration, and admissions processes. Assists students with navigating the different academic paths while building relationships to encourage future enrollment Gather and maintain data within student database notes via Salesforce CRM for use in daily, weekly, monthly and yearly reports
- Researches individual student records, verifies data, trouble-shoots problems using DCE Banner student system and Harvard Midas system.
Resolves student login issues.
Composes personalized communications to students while utilizing template components and incorporating current marketing messages, as assigned.
Creates and maintains email templates for office with refinements as needed.
Acts as a liaison between students and other departments, to include : Admissions, Student Financial Services, Financial Aid, Academic Services, and the Registrar, among others.
- Provides valuable feedback, recommendations, and ideas for improving student services.
- Provides support during Summer School Opening Weekends.
- Supports DCE projects and initiatives.
- Other tasks as required.
Last updated : 2024-05-20
Job Summary
Full Time
Investment Management
$49k-60k (estimate)
05/11/2024
08/09/2024
harvard.edu
CAMBRIDGE, MA
15,000 - 50,000
1636
$50M - $200M
Investment Management
Related Companies
The following is the career advancement route for Enrollment specialist positions, which can be used as a reference in future career path planning. As an Enrollment specialist, it can be promoted into senior positions as an Enrollment & Billing Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Enrollment specialist. You can explore the career advancement for an Enrollment specialist below and select your interested title to get hiring information.
If you are interested in becoming an Enrollment Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Enrollment Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Enrollment Specialist job description and responsibilities
Some enrollment specialists focus on adult education or career counseling, thereby helping students enter the job market.
03/17/2022: Bremerton, WA
At smaller schools, the enrollment specialist might also be responsible for ensuring that all tuition and fees are paid prior to enrollment.
03/01/2022: Galveston, TX
Enrollment specialists may also be tasked with helping current students stay on track by providing guidance about academic programs or career services.
03/09/2022: Columbus, MS
Enrollment specialists can capitalize on this trend by developing strong relationships with potential students.
02/18/2022: Montgomery, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Enrollment Specialist jobs
While hospitals, schools and government programs are some of the most likely places an enrollment specialist might work, many types of businesses hire such specialists.
01/28/2022: Norfolk, VA
Sometimes employers post jobs with Enrollment Specialist skills but a different job title.
02/02/2022: Alexandria, LA
As more and more students opt to take classes online, enrollment specialists will need to learn how to market their schools to this audience.
01/07/2022: Great Falls, MT
Step 3: View the best colleges and universities for Enrollment Specialist.
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