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Customer Service Representative
Location : Cypress, CA, US Working as a critical part of the OK International Sales team, this person will have a varied role including sales, marketing, data input, data cleansing, customer relationship management, customer services and sales administration.
Key responsibilities include building solid, long-term relationships with our customers and distributors, maintaining the companys reputation by constantly and consistently meeting and exceeding the customers expectations, as well as communicating customer feedback to help constantly improve our service.
Proactively call and respond to incoming calls from prospective customers and established customers and provide information about products and services to develop opportunities by assisting them in determining appropriate products or services to purchase.
Recommend additional products or services to meet customer needs.
Responds to customer requests and questions regarding service, products and account information. Analyses and rectifies customer concerns using established procedures.
May use computer to access and / or update customer records.
This description is not exhaustive and may change over time as requirements and circumstances change. Please see below detailed tasks.
Job Segment : Customer Service Representative, Supply, CRM, Sales Support, Customer Service, Operations, Technology, Sales
Full Time
Durable Manufacturing
$69k-88k (estimate)
03/07/2024
06/21/2024
dovercorporation.com
DOWNERS GROVE, IL
15,000 - 50,000
1933
RICHARD J TOBIN
$5B - $10B
Durable Manufacturing
Dover Corporation is... ...a multi-billion dollar, global producer of innovative equipment, specialty systems and value-added services for the industrial products, fluid management, engineered systems and electronic technology markets. ...organized into four reporting segments as follows: 1) Electronic Technologies 2) Engineered Systems 3) Fluid Management 4) Industrial Products ...a decentralized corporation that supports autonomous operating companies focused on meeting the demands of their customers and served markets. ...a corporation that believes PERFORMANCECOUNTS and encourages its comp ...
anies to exceed world-class operating metrics. ...a corporation that prides itself on exhibiting the highest ethical, moral and legal standards in the conduct of its business. ...traded on the NYSE under "DOV" with a market capitalization over $10 billion.
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The job skills required for Customer Service Representative include Customer Service, Products and Services, Microsoft Office, Organizational Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.