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Desktop Support Technician
$52k-66k (estimate)
Full Time | Business Services 1 Week Ago
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inSync Staffing is Hiring a Desktop Support Technician Near Akron, OH

Desktop Support Technician

Pay Rate $24.00 / hour

Duration : 3 month contract to permanent

Hours : Monday-Friday 730AM-430PM

Location : Akron, OH

Job Summary :

As a Desktop Technician, you'll play a crucial role in supporting our customers and proactively identifying their needs.

You’ll work to create the ideal experience that any customer would seek to encounter.

  • Troubleshooting and preventative maintenance of the site.
  • Communications, Hardware Break-Fix, Installing.
  • Warranty Dell support.
  • Mac experience is a plus.
  • Certification Requirements : A / nice to have Dell / Lenovo / Mac

What You'll Do :

  • Power up, install Windows updates and drivers, install any required applications
  • Re-box the devices
  • Create shipping labels and fix to box
  • Ship the devices to end-user
  • Monitor calls, incidents and requests using client provided ServiceNow tool

Who You Are :

  • Experienced 1-3 years of related work experience, or AA degree, technical training, or equivalent combination of education and experience.
  • Solid experience and understanding of IT services and products.
  • Enthusiastic about technology and willing to learn and stay on the cutting edge.
  • Personable
  • Relatable and responsible when interacting with ALL customers.
  • Consultative approach to solving issues.
  • Reliable
  • Able to transform technical IT solutions lingo into terms everyone understands.
  • Impeccable follow-through to customer satisfaction.

TOP 2 required skills :

Deskside Support and Customer Service

Overall years of experience :

1-3 years of experience supporting PC Hardware and software.

Specific certifications or education :

A certification a plus

Benefits (employee contribution) :

Health insurance

Health savings account

Dental Insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

IND23

Last updated : 2024-05-10

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$52k-66k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

08/11/2024

WEBSITE

insyncstaffing.com

HEADQUARTERS

FORT WASHINGTON, PA

SIZE

50 - 100

FOUNDED

2011

CEO

KIM WALTERS

REVENUE

<$5M

INDUSTRY

Business Services

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The job skills required for Desktop Support Technician include Customer Service, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

02/23/2022: Florence, AL

Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

03/02/2022: Rochester, NY

Perform upgrades and configuration of desktop and related peripherals.

02/19/2022: Durham, NC

Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

02/06/2022: Ventura, CA

The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.

01/23/2022: Vallejo, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

01/30/2022: Omaha, NE

Gain experience with operating systems.

12/19/2021: Springfield, OH

Practice fixing common computer problems.

03/05/2022: Anderson, IN

Seek technical support positions.

01/21/2022: Santa Rosa, CA

TAKE A RELEVANT TRAINING PROGRAM.

03/02/2022: Minneapolis, MN

Step 3: View the best colleges and universities for Desktop Support Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College