Job Overview:
We are seeking a highly organized and dynamic Tours Manager to join our team. As a Tours Manager, you will be responsible for coordinating and organizing tours. Their main goal is to ensure the tour operates smoothly, and that the tourists have a memorable, enjoyable, and safe travel experience.

Responsibilities:
- Ensuring the safety and satisfaction of all guests and resolving any conflicts or issues that arise during the tour.

- Overseeing the financial aspects of the tour, including giftingexpenses tracking.

- Maintaining a strong professional relationship with vendors and internal departments.

- Manage tour staff and coordinate their schedules.

- Ensure all guests have a positive and memorable experience.

- Handle all logistics and operational details of the tour.

- Communicate effectively with staff, vendors, and guests.

- Adhere to all company policies and regulations.

Qualifications:

- Proven work experience as a Tour Manager or similar role.

- Excellent problem-solving and leadership skills.

- Strong organizational and planning skills.

- Ability to handle stressful situations with grace and professionalism.

- Knowledge of budgeting, bookkeeping, and reporting.

- Proficiency in MS Office and tour management software.

- Excellent communication and negotiation skills.

- Availability to travel as needed.

- A relevant certification or degree in Tourism or Hospitality is preferred.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Morning shift

Work Location: In person