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CSM Group is Hiring a Director of People Operations Near Kalamazoo, MI
Description
ABOUT US:
We are a nationally ranked, safety-focused, and talent-driven organization focused on delivering project management services through tailored delivery models. Our strength is our ability to match a delivery model to specific project needs, making the construction process feel easy.
Our foundation is built on our people, culture, and values. Our teammates come first. We support each other through successes and failures and respect each other's ideas and opinions. We are a people first company. We know there is always a way to do it better, so we seek and nurture curious minds with a desire to solve problems and move forward by being creative and curious together. We celebrate each other's successes and acknowledge hard work, because we know our people are the backbone of our success. #Better Together!
Leading with safety is our no. 1 priority. We believe it is a fundamental human right to have a safe workplace, so we dedicate ourselves to creating safe environments for our people and everyone we do business with.
In addition to a positive atmosphere, a happy, healthy, and supportive work environment is especially important. Upon joining CSM Group we will provide you with a robust onboarding program to expose you to broad aspects of the organization by meeting with operations, business leaders and peers to better understand how we operate.
We invest considerable time and effort in selecting the right people for our team. We equip them with the tools necessary to provide superior service for our clients. We do this by utilizing StrengthsFinder2.0 and DISC assessment tools to help our people to understand themselves and their teammates and how they work. Along with ongoing training opportunities, team building activities, wellness programs and an annual company Summit we are dedicated to helping our people by investing in their future. This is where you come in….
SUMMARY:
Reporting directly to the Chief People Officer, the Director will provide strategic, operational and communications support for People Operations’ initiatives, which are aligned with organization growth and corporate objectives. You will have accountability for people-focused activities within your assigned working group, and, in the absence, of the CPO, the company as a whole. The Director is responsible for creation and enforcement of all employee-related policies and programs that guide the organization in achieving its business goals. You will coach leaders in best people practices and form strong partnerships across business functions to deliver value-added service to leaders and employees. The Director must maintain an effective level of understanding of business operations, its strategic planning, culture and core values. This position requires the ability to lead employees in career planning and development as well as participation in the corporate strategic planning process. The Director will work beside the Chief People Officer in execution of People Operations’ long-term strategic plan that is in alignment with being a people first, talent driven organization. The position is responsible for ensuring the People Operations function is aligned with company policy and procedures, follows ethical business practices and governmental regulations and policies.
This is a full time FLSA exempt position. It requires at least 40 work hours per week with the ability to work more if necessary.
SUPERVISORY RESPONSIBILITIES:
This position serves as a servant leader, coach and mentor for other positions in the department and company.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Department Leadership
- o Leads department projects and initiatives across US business units in partnership with business leaders, CPO and other People Operations’ SMEs
- Proactively analyzes People Ops’ processes to identify, recommend and implement opportunities for improvement in collaboration with other department SMEs and CPO
- Manages and resolves complex employee relations issues; conducts effective, thorough and objective investigations
- Provides day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions)
- Supports CPO with development and implementation of annual department goals, projects and measurements
- Manages departmental budget
- Establishes and supervises the maintenance of all people related records and reports
- Represents the organization at networking conferences and professional events
- Employee Engagement, Retention, Engagement
- Acts as strategic business partner and key point of contact to business leadership at Director level and below and provide feedback to the CPO as appropriate
- Work with department functional experts (Talent Acquisition, Learning and Development, Total Rewards and Culture and Engagement) to ensure smooth delivery of all department goals and deliverables
- Creates and owns People Operations’ dashboard, creates and monitors metrics to track effectiveness of employee retention, engagement and turnover initiatives
- Manages (voluntary and involuntary) employee termination procedures
- Works with Executive Team to evaluate culture alignment with processes
- Improves CSM performance and productivity through increased knowledge, skills and abilities; is a life-long learner
- Serves as a liaison for employees throughout the employee life cycle from onboarding through exit interviews
- Supports the annual performance review process as needed
- Acts as a resource for employees at the Director level and below in supporting their training and development needs, including partnering with business leaders to build development plans, performance improvement plans and other growth track processes
- Works closely with leaders and employees to improve work relationships, build morale, and increase productivity and retention
- Provides guidance and input on business unit restructures, workforce planning and succession planning
- Promote equity and diversity as part of the culture of the organization
- Employee Benefits & Compensation
- Supports new hire onboarding, with explanation of benefits and instructions on enrollment process
- Manages unemployment claims
- In conjunction with other People Operations leaders, manages resolution of compensation, benefits, compliance, and People Operations questions, concerns and issues
- Assists in administration of employee incentivized compensation/annual bonus programs
- Oversees and supports the employee wellness program
REQUIRED COMPETENCIES:
Develops Talent
- You place a high priority on developing others.
- You develop others through coaching, feedback, exposure, and stretch assignments.
- You align employees’ career development goals with organizational objectives.
- You encourage people to accept developmental moves.
Drives Results
- You have a strong bottom-line orientation.
- You persist in accomplishing objectives despite obstacles and setbacks.
- You have a track record of exceeding goals successfully.
- You push yourself and help others achieve results.
Manages Complexity
- You ask the right questions to accurately analyze situations.
- You acquire data from multiple and diverse sources when solving problems.
- You uncover root causes to difficult problems.
- You evaluate pros and cons, risks and benefits of different solution options.
Optimizes Work Processes
- You identify and create the processes necessary to get work done.
- You separate and combine activities into efficient workflow.
- You design processes and procedures that allow managing from a distance.
- You seek ways to improve processes, from small tweaks to complete reengineering.
Plans and Aligns
- You set objectives to align with broader organizational goals.
- You break down objectives into appropriate initiatives and actions.
- You stage activities with relevant milestones and schedules.
- You anticipate and adjust effective contingency plans.
Performs other related duties as assigned.
DESIRED REQUIRMENTS:
- Bachelor’s Degree
- Ten or more years of progressive Human Resources experience that includes business partner (HRBP), generalist or Director-level experience
- SHRM-CP or PHR certification required; SHRM-SCP preferred
- Broad knowledge of People Operations functions
- Strategic mindset and ability to effectively lead the implementation of initiatives across functional national teams through periods of sustained business growth and organizational change
- Demonstrated results delivering to the business and impacting organizational success
- A servant leadership mentality
- Excellent communication skills and the ability to professionally influence and challenge leadership and department colleagues
- Detail orientated and organized, with ability to manage and prioritize business activities while directing national teams in a high growth environment
- Develops, revises and implements People Operations’ policies and procedures and conduct periodic audits to ensure compliance
- Manages HCM system
- Supports departmental requests and needs
- Strong proficiency in Microsoft Office suite
- Master’s degree in business, Human Resources Management or Organizational Development
BENEFITS FOR THIS POSITION INCLUDE:
- CSM Group offers competitive wages and benefits, including:
- Medical, Dental & Vision Insurance
- Unlimited PTO & Paid US Holidays
- Company 401(k) Matching Contributions
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- Parental Leave Policy
- Short and Long-Term Disability Insurance
- Term Life and AD&D Insurance
Physical Demands - Office
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use the computer, telephone and other office equipment. The employee frequently is required to walk, sit, and talk or hear. The employee is occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment - Office
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee works in an office environment. For the most part ambient room temperatures, lighting and traditional office equipment are as found in a typical office environment.
This position is located in Kalamazoo; occasional travel to jobsites may be required.
This Position Description reflects the position’s essential functions and does not prescribe or restrict the tasks that may be assigned.
CSM Group is an Equal Opportunity Employer (EOE). We celebrate diversity and invite all qualified applicants to apply without fear of judgement and pledge to not discriminate against individuals because of their race, color, religion, national origin, gender, physical or mental disability, veteran status, or age.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary
Full Time
Accommodations
$149k-189k (estimate)
06/05/2024
08/04/2024
csmcorp.net
MESA, AZ
200 - 500
1976
Private
MACY DUNCUN
$50M - $200M
Accommodations
Related Companies
About CSM Group
CSM is a real estate firm that acquires, develops and renovates commercial, lodging and residential real estates.
The job skills required for Director of People Operations include Leadership, Employee Relations, Initiative, Coaching, Collaboration, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of People Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of People Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of People Operations positions, which can be used as a reference in future career path planning. As a Director of People Operations, it can be promoted into senior positions as a Top Division Human Resources Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of People Operations. You can explore the career advancement for a Director of People Operations below and select your interested title to get hiring information.
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