Description

The Administrative Assistant is responsible for performing complex administrative tasks to ensure the smooth operation of the Coos Bay Casino and Leadership Team.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Coordinates and monitors complex Leadership calendars, scheduling appointments, meetings, and conferences.
• Drafts, edits, and proofreads correspondence, memos, presentations, and reports on behalf of the General Manager and Managers on Duty. 
• Manages incoming communications, emails, and phone calls, filtering and redirecting inquiries as necessary.
• Serves as a liaison between Leadership and internal/external parties, ensuring timely and accurate communication.
• Prepares and distributes meeting agendas, materials, and presentations before Operations meetings.
• Collaborates with the Leadership team on the content, development, and execution of the following programs or processes: rewards and recognition, new hire orientation, onboarding, leadership development, guest service training, and monthly team member meetings.
• Attends meetings, takes comprehensive minutes, and follows up on action items to ensure completion.
• Assists Leaders with special projects, research assignments, and initiatives as required.
• Compiles data and prepares reports, summaries, and analyses to support decision-making.
• Handles sensitive and confidential information with the utmost professionalism and discretion.
• Maintains strict confidentiality in all interactions and communications.
• Maintains a well-organized Manager on Duty office, including filing systems, document management, and supplies inventory.
• Develops positive working relationships with colleagues, stakeholders, clients, and partners.
• Other duties as directed by management.

WORK ENVIRONMENT 

While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods.

PHYSICAL REQUIREMENTS

• Must be able to sit, stand, and/or walk for up to 8 hours.
• Must be able to carry, reach, twist, bend, and squat frequently.
• Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with assistance as needed.

SERVICE COMMITMENTS - Exceptional Guest Service is vital to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1, “Be Kind. Always.” Your commitment will help us meet our Purpose.

EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Requirements

EXPERIENCE, EDUCATION AND ELIGIBILITY

• The minimum age requirement for this position is 21 years old.
• Requires a Bachelor’s Degree in Business Management or equivalent combination of education and experience.
• Two or more years of experience working as an Administrative Assistant is preferred.
• Thorough understanding of computer programs, including all Windows applications required.
• Must have a valid driver’s license and be insured by TRCR’s insurance company.
• Must have demonstrated ability to work in a fast-paced, diverse environment where organization, prioritization, and teamwork are required for success.
• Must be able to prioritize tasks, manage deadlines, and demonstrate the ability to adapt to changing priorities.
• Ability to handle multiple tasks with accuracy and attention to detail.
• Ability to communicate clearly and effectively in English, verbally, in writing, or by other acceptable means.
• Comply with pre-employment, random, and reasonable suspicion alcohol and drug testing.
• Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
• Availability to work all shifts, including weekends and holidays, based on the department's needs and for special casino events.