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SMS is looking for a highly motivated self-starter to join our Service Desk team at Randolph AFB supporting the Air Education and Training Command Wireless Program Management Office. Our team provides help desk support to the deployment of commercial Learning Wi-Fi, supporting the commands efforts to coordinate and satisfy customer’s Base Information Transport Infrastructure (BITI), GuestNet and Long Term Evolution (LTE) wireless requirements.
SMS is a fast growing, veteran-owned business that's has supported Federal Government's IT initiatives for over four decades. We work side-by-side with our Federal clients as a trusted, long-term partner to offer innovative advice and leadership to solve their most pressing and complex problems. We orchestrate people, strategies, technologies and best-of-breed business processes. The SMS advantage in management and technology consulting includes deep domain expertise in complex networking design and unifying communities of interest.
We have strong capabilities in design & build, planning, governance, quality management, security, analytics, visualization, operations and business process improvement. For 40 years, SMS has brought customer satisfaction to Federal clients and formed lasting alliances with leading technology companies and talented small businesses to deliver joint, leading-edge, cost-effective services and products.
Submit your resume today!
SMS is a veteran-owned network integrator established in 1976. With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.
SMS is an Equal Opportunity Employer.
Other
Wholesale
$49k-61k (estimate)
05/18/2024
05/14/2025
sms.com
DULLES, VA
200 - 500
1976
Private
ALBERT ROSECAN
$200M - $500M
Wholesale
SMS Data Products Group provides Information Technology solutions to the federal government in the United States and internationally.
The job skills required for Helpdesk Specialist II include Customer Service, Service Desk, Networking, Written Communication, Planning, Help Desk Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Specialist II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Specialist II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk Specialist II positions, which can be used as a reference in future career path planning. As a Helpdesk Specialist II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Specialist II. You can explore the career advancement for a Helpdesk Specialist II below and select your interested title to get hiring information.