Job Details
Job Location
Vancouver Office - Vancouver, WA
Position Type
Full Time
Travel Percentage
Negligible
Description
Join one of PSBJs 100 Best Workplaces for 2022 and 2023 to work with a highly skilled legal team that moves mountains to support our clients. McKinley Irvin is seeking a dynamic and experienced on-site Receptionist to join the McKinley Irvin family in our Vancouver, WA Office.
A completed application, cover letter, resume, and pay requirements are required for consideration.
***No agency inquiries, please. ***
What we offer:

• Work that makes a meaningful difference in the lives of others
• A supportive community of purpose-driven individuals
• On-site camaraderie with industry professionals
• Competitive compensation, time off, and benefits
• State-of-the-art technology, resources, and support
• $18-$22/hour, commensurate with applicable experience

What you contribute:
First and foremost, we are empathetic advocates for our clients. The Receptionist will provide friendly and professional front desk coverage, client service, proactive and responsive Office Services support to fellow employees, and function as a contact point for various firm-wide departments such as Accounting and Client Services.
If you want to contribute to an amazing work environment and deliver exceptional client experiences, we'd love to hear from you.
Responsibilities:

• Answer, forward, and screen phone calls
• Coordinate conference room reservation and prep rooms for meetings
• Welcome and check in consults and clients to the Vancouver Office with a positive, helpful attitude
• Prepare consult packets and intake sheets
• Handle retaining tasks such as obtaining required signed documentation and daily retainer payments for new clients using a secure online payment program (LawPay).
• Assist with miscellaneous Accounting functions, such as printing reimbursement checks for signature, deposits, processing credit card payments, and managing petty cash for the office
• Refresh conference rooms after each consult or appointment
• Process all incoming and outgoing mail, incoming faxes, and legal messenger deliveries
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assist with other related clerical duties such as mailing, photocopying, faxing, filing, and collating.

Qualifications
Requirements:

• At least 2 years of client-facing Reception experience is required , with professional services experience strongly preferred
• Prior multi-line telephone experience
• Excellent verbal communication and interpersonal skills
• Detail-oriented with exceptional follow through
• Customer service focus, collaborative orientation, with willingness to problem solve
• Appropriate professional appearance and attire at all times
• Microsoft Office Skills
• High degree of professionalism and dependability
• Prior professional services environment/experience a plus
• Able to work regular office hours (M-F, 8 am-5 pm) onsite in Vancouver, WA office

Vancouver, WA Receptionist Total Rewards

• Job Salary Range: $17.22 - $25.83 per hour
• Expected Hiring Range: $18 - $22/hr. est. annualized $37,440 - $45,760
• Eligible for annual discretionary bonus

McKinley Irvin offers a competitive total rewards package with compensation commensurate with experience and generous benefits, including but not limited to:

• Choice of PPO/HDHP health plans
• Choice of two dental plans
• Vision insurance
• 401k retirement plan with generous matching
• Flexible paid time off starting at three weeks per year
• 10 paid company holidays annually
• Commuter subsidies
• Group Life and Disability
• College-bound-graduate laptop program
• Casual Fridays
• Thriving and engaged culture of smart coworkers

About McKinley Irvin:
With offices in Seattle, Tacoma, Everett, Kirkland, Vancouver, and Portland, OR. McKinley Irvin is the Pacific Northwest's largest family law firm. For over 30 years, we've dedicated ourselves to our clients, their families, and the evolving nature of what it means to be a family. It is our goal to achieve the best possible results for our clients, while at the same time delivering world-class personal service.
Our Philosophy:
We believe families are the root of civilization, that healthy families create healthy communities, and that communities are the foundation of the country. By helping one family at a time, we better our society.