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Customer Service Representative
$32k-40k (estimate)
Full Time | Part Time 3 Weeks Ago
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EZ Clean Express Car Wash is Hiring a Customer Service Representative Near Allen, TX

Duties/Responsibilities:

  • Greet customers as they enter the location and guide vehicles into the carwash.
  • Prep vehicles to produce a perfect vehicle out of the tunnel. “No Bug Left Behind”
  • Assists customers with questions pertaining to wash packages, the unlimited program, and using pay stations or self-serve facilities, if applicable.
  • Processing monthly unlimited contracts/sales and assist with on site cancellation requests
  • Maintain site cleanliness by removing trash, cleaning equipment and vacuum area.
  • Attend regular staff meetings.
  • Interacting with coworkers and management.
  • Performs other related duties as assigned.
  • Be courteous by smiling, greeting, and being available to address all customer concerns and handle them in a professional manner that is satisfactory to both the customer and the car wash
  • Load cars into the wash area with a focused, pleasant, and competent demeanor.
  • Perform visual inspections of the condition of each vehicle prior to sending it into the wash.
  • Be proficient with all policies and procedures and be able to perform them on a daily basis as needed.
  • Assisting in regular scheduled maintenance on all equipment to ensure it is kept in proper working order.
  • Keep the entire property spotlessly clean and ensure everything is kept in the proper place.
  • Keep vacuums unclogged, hoses hung properly, and trash cans emptied
  • Have a sense of urgency.
  • Do the right thing, at the right time, all the time…with fellow teammates, and customers.

Required Skills/Abilities:

  • Excellent customer service and communication skills.
  • Ability to operate equipment and use point of sale software.
  • Knowledgeable about company’s products and services, and customer-related policies.
  • Motivated in fast paced environment.

Physical Requirements:

  • Prolonged periods standing and working in outdoor environment.
  • May need to work nights, weekends, and holidays.
  • Ability to perform repetitive movements over long periods of time.

Job Types: Full-time, Part-time

Pay: $11.00 per hour

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

People with a criminal record are encouraged to apply

Ability to Relocate:

  • Mcallen, TX 78504: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$32k-40k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

08/24/2024

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