DUTIES AND RESPONSIBILITIES.

Perform cost-benefit analysis and needs of existing/potential customers in order to meet their needs and exceed expectations

Prospecting, planning and conducting in-person visits with potential new clients within the Mexican territory

Understand customers' business challenges, proactively identify problems, and implement effective solutions to improve their goals within the supply chain and offer customized solutions to their business needs

Keeping customers informed of the business's best practices and promotional trends

Coordinate sales efforts together with operational team members and other departments

Develop new business and grow existing customer relationships. Have the ability to successfully close business transactions and achieve sales objectives

Elaboration of territory/market potential analysis, sales tracking and account status reports

Manage the needs, problems, interests, activities and competencies of the services provided to potential customers within your supply chain

Expedite resolution of customer issues and complaints to maximize customer satisfaction

Take the lead in coordinating/developing/managing all aspects of the sales proposal process. Continuously improve through direct customer feedback

Demonstrate technical sales skills and knowledge of all available services

Establish, develop, and maintain positive business relationships with customers

Develop a database of qualified leads through referrals, call calls, in-person visits, through networking, etc

Conducts quarterly business reviews with the client and maintains close/ongoing communication with the client and our operations team to ensure expectations are met

Lead and collaborate with international air, sea, and land operations teams to develop customized solutions for clients

Development of SOPs to manage clients' business effectively

Maintain a strong commercial presence in the local market, participating and making a presence in regional events

REQUIREMENTS.

Knowledge in Freight Forwarder service sales by air, sea and land -mandatory

Minimum 3 years of sales experience in freight forwarding, export/import services by sea, air and land

Excellent sales, communication and negotiation skills

Highly motivated and goal-driven, with a proven professional track record in sales

Extensive knowledge of operations, logistics and supply chain with the goal of achieving optimal customer satisfaction

Solid understanding of customer and market dynamics and requirements

Prioritization, time management, and organizational skills

Willingness to travel within Mexican territory, minimum 3-4 days per week

Strong work ethic

Availability of schedules, weekends, holidays

Must be motivated and have excellent negotiation and interpersonal skills

Own vehicle, valid driver's license, and excellent driving record

Bilingual English/Spanish required

Able to react to changes in the business environment and take on new responsibilities as needed

Base salary based on skills and commissions.

Job Type: Full-time

Pay: $35,004.90 - $42,156.44 per year

Experience level:

• 3 years

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Work Location: Hybrid remote in McAllen, TX 78501