Patriot Pool and Spa Oxford is hiring a Customer Success Specialist to join its Oxford, FL office, serving the Villages and surrounding areas!
We are seeking a friendly professional for general administrative responsibilities and customer service calls. Customer satisfaction is extremely important to us, and we need the right team member to help us ensure that customers are happy with the service we provide.
Shift :
8:30am - 5pm hours Mon-Fri
8:00am - 4pm hours on Saturday (occasionally)
Experience Required :

• 1 year of Office Admin experience in a similar work industry.
• Excellent written and verbal communication skills.
• Familiarity with Teams, Outlook, and Windows 10 is strongly preferred.
• Previous experience in an office environment.
• Previous experience with customer service by phone.

Duties :

• Answering and routing customer calls is the number one priority.
• Follow up on projects to ensure customer satisfaction.
• Report any customer issues or concerns.
• Other general clerical duties as needed.
• Communicate and coordinate with suppliers/vendors, customers and staff.

This is a fast-paced position. We're looking for a team member who can multi-task, is a problem solver, and doesn't shy away from conflict resolution. Good attendance and punctuality are a must.
Compensation : $17 - 20 per hour
Benefits: Health and dental benefits, life insurance, 401K matching, and career advancement opportunities.
Patriot Pool and Spa is a branch of National Pool Partners and is an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.