An incident is an event that could lead to loss of, or disruption to, an organization's operations, services or functions. Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. These incidents within a structured organization are normally dealt with by either an incident response team (IRT), an incident management team (IMT), or Incident Command System (ICS). Without effective incident management, an incident can disrupt business operations, information security, IT systems, employees, custo ...
mers, or other vital business functions.
More Show Less
Create a Job Alert for Incident Management Jobs
Create a Job Alert
Get notified when new Incident Management jobs are posted
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportuni...
Job Details. If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you. . Contract to Hire-Must be able to convert to W2. Full Time- Mon-Fri. Hybrid/Remote. Great Benefits Bonus for Perm. $65/hr. . ServiceNow, Major Incident Management, manage team, escalations. . We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations...
Job Description. As an Entry-Level Application Tech Support Practitioner, you'll use your Issue Management expertise to provide technical support and issue resolution. Your daily tasks involve troubleshooting, analyzing issues, and collaborating with teams for issue resolution. Provide technical support and issue resolution for applications leveraging Issue Management expertise. Collaborate with cross-functional teams to identify and analyze issu...
Must be authorized to work in the US. 100% Remote. Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO) for operational activities, including, but not limited to incident management tracking, briefing development, and maintenance/verification of dashboards. Leverage technical out-of-the-box solutions (e.g., ServiceNow, PowerBI, etc.) to customize reports and dashboards for executive c...
Duties. Supervise, mentor, and instruct employees on crewmember duties. Plan action and direct utilization of fireline resources on less complex fires. For more complex fires, direct assigned suppression operations and recommend and implement tactical strategy on attacking, controlling, or mopping up fires, building or patrolling firelines, etc. Supervises regularly assigned firefighters a minimum of 25% of the work time and may provide situation...
The Incident Response Analyst is a mid-level role that is responsible for monitoring the overall performance of Cosm’s infrastructure, and systems, to ensure Site Reliability for Cosm’s Live Entertainment Venues, and Live Broadcasts. This includes identifying and resolving high visibility incidents and escalations, contributing to the strategic planning to prevent incidents, and it also plays a pivotal role in shaping the overall operating framew...
Space International is a team of courageous, empathetic, passionate, and vibrant tech talents who create a banking platform with superior customer experience, placing a special focus on differentiating by design, customer care, price transparency, and instant service delivery. . Our courage and winning spirit help us reach incredible results - Space was first launched in Georgia as a neo-bank in a record time of eight months in 2018 and, later in...
Set your career path with us for we are seeking a highly motivated individual that is driven and capable in application technical support. You’ll manage ticket assignment and critical workload for our Delivery Engineering Environment Experience in Consumer & Community Banking. Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the...
Loreal is looking for a Retail Incident Support Manager to join a high-end cosmetics company for a contract opportunity. This person will be responsible for monitoring and tracking the performance and service-levels of the retail support MSP's. In doing so, they will be partnering with the business and operations team to drive prioritization and consistencies in incident management and support as well as facilitating daily app support scrums in o...
Job Details. Incident Response Team Member (CSIRT Consultant). Contract Thru 9/30/2024. Hybrid Role 3 days on site and 2 days work from home. New York 10019. CSIRT Consultant is a technical expert role within the US Information System Security (ISS) Team in NY, functionally aligned to Group s ISS CSIRT team in Head Office, France. US ISS team oversees and supervise the Information System Security related matters in the America, including incident...
The Mazak IT Infrastructure Manager (ITIM) leads the design, development and implementation of IT services and solutions with an emphasis on systems infrastructure for all North American locations. The role is responsible for managing day-to-day activities with a team of Operations personnel in all areas related to helpdesk, desktop support, servers, network and cloud hardware and software. The ITIM should have excellent technical skills, attenti...
