Collections Analyst

Job Title: Collections Analyst (Associate Level)

Pay Rate: $20–$21/hr (W2)

Contract Length: 6 months

Schedule: Full-time, Monday–Friday, 8:30 AM–5:30 PM MT

Work Location: Hybrid—In-office Monday, Tuesday, and Thursday at the Draper, UT Interviews: Conducted via Zoom

About the Role

We are seeking a detail-oriented and driven Collections Analyst to join a high-performing team focused on optimizing collection efforts and supporting critical financial goals. This role is ideal for someone who thrives in a hybrid environment, brings strong customer service and analytical skills, and can work both independently and collaboratively.

What You’ll Do

• Support collection activities to ensure timely resolution and account accuracy
• Apply investigative and analytical skills to identify and address payment issues
• Collaborate within a small, results-driven team to meet financial targets
• Learn and adapt to new procedures as the business evolves

What We’re Looking For

• 1–2 years of direct collections experience, ideally within ecommerce, payments, financial services, or similar industries
• Strong ability to learn quickly, adapt, and follow new processes
• A logical and rational thinker with solid data analysis and investigative capabilities
• Excellent organizational and time management skills, with the ability to manage multiple priorities

Nice to Have

• Familiarity with payment processing methods, including ACH, checks, digital wallets, international payments, virtual cards, and credit cards
• A degree in Accounting, Finance, or Operations Management

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors, including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.