Front Office Billing Administrator

Job Title: Front Office Billing Administrator (Part-Time)

Location: Pasadena, CA 91101

Schedule: Monday–Thursday, 3:00 pm–7:00 pm

Compensation: $20–$21 per hour (W2)

Hours: 12–15 hours per week (Temporary, Non-Exempt)

About the Role

We are seeking a detail-oriented and reliable Front Office Billing Administrator to support our clinic’s administrative and billing operations. This position is ideal for someone who enjoys interacting with clients, working with financial and insurance processes, and contributing to a professional and supportive healthcare environment.

Key Responsibilities

Administrative Support

• Welcome and assist clients upon arrival and verify payment status before sessions.
• Communicate with clinicians regarding client accounts and payment concerns.
• Assist with daily billing activities, including preparing insurance claims.
• Coordinate with third-party partners on accounts receivable and payment issues.
• Follow up with insurance companies regarding claims status and appeals.
• Support the Director of Administration with reconciling insurance payments and reimbursements.
• Assist with insurance network credentialing and special billing projects as assigned.

Records & File Management

• Maintain accurate client billing and payment records, including insurance documentation.
• Ensure secure storage of financial records.
• Support the review and purging of records no longer required to be retained.

Qualifications

• Previous experience in a healthcare office setting.
• Experience in accounts receivable or similar customer account responsibilities.
• Familiarity with insurance billing processes and claims management.
• Availability to work Monday–Thursday afternoon/evening shifts.
• Strong initiative, with the ability to work independently and manage time effectively.
• Excellent customer service and problem-solving skills.
• Proficiency with Google Suite, Microsoft Word and Excel, Adobe, and database systems.
• Commitment to maintaining confidentiality of clinic and client information.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.