End User Support

Job Summary

End User Support

TEEMA

Contract

In-Office Travel to Treasure Valley | Boise, ID, United States

End-User Computing Specialist (Field-Based IT Support)

Location: Treasure Valley (travel required)

mileage reimbursement will be provided

Employment Type: Contract (W2)

Overview

This is a hands-on, field-based IT support role supporting multiple sites across the Treasure Valley. If you enjoy solving real-world technical problems, working directly with end users, and being on the move rather than behind a desk, this opportunity offers strong visibility and fast hiring timelines.

What You’ll Do

• Provide Tier 2 support for end-user computing issues across desktop, telecom, and network environments
• Troubleshoot hardware, software, and connectivity issues both remotely and onsite
• Perform maintenance, upgrades, and installations for IT equipment and infrastructure
• Respond to escalated issues, diagnose root causes, and implement effective solutions
• Collaborate with engineering, systems, and infrastructure teams to resolve complex problems
• Document all support activity accurately within ticketing systems
• Recommend improvements to reduce recurring technical issues and enhance user experience
  
  

What You Bring

• 1 year of hands-on IT support experience (desktop, helpdesk, or field services)
• Working knowledge of hardware, operating systems, networking basics, and troubleshooting methodologies
• Strong communication skills with a customer-first mindset
• Ability to work independently in a fast-paced, multi-site environment
• Valid driver’s license and reliable personal vehicle (mileage reimbursed)
  
  

Additional Details

• Travel required across multiple locations within the Treasure Valley
• Occasional overnight travel may be needed
• Fast interview process: single onsite panel
  
  

This role is ideal for someone early in their IT career who wants to build broad technical exposure while working in a dynamic, field-driven environment.