Client Relationship Representative

Job Description

**Job Description**

Signal Tru Brand is seeking a highly motivated **Client Relationship Representative** to join our professional team. In this role, you will serve as a primary point of contact for clients, ensuring high levels of satisfaction, retention, and service quality. The ideal candidate is detail-oriented, proactive, and skilled in communication and relationship management.

**Key Responsibilities**

• Develop and maintain strong client relationships through consistent communication and service excellence.
• Serve as the liaison between clients and internal departments to ensure expectations are met.
• Identify opportunities to improve client satisfaction and offer tailored solutions.
• Manage onboarding processes for new clients and support ongoing service delivery.
• Handle client inquiries, feedback, and concerns promptly and professionally.
• Maintain accurate records of client interactions and prepare reports as needed.
  
  

Qualifications

**Qualifications**

• Bachelor’s degree in Business, Communications, or a related field (or equivalent experience).
• 1 years of experience in client relations, customer service, or account management.
• Exceptional verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to prioritize tasks and manage time effectively.
• Proficiency with Microsoft Office Suite and CRM systems.
  
  

Additional Information

**Benefits**

• Competitive salary based on experience.
• Professional growth and development opportunities.
• Supportive and collaborative team environment.
• Paid time off and comprehensive health benefits.
• Opportunities to participate in strategic projects and leadership initiatives