Client Relationship Representative

Job Description

**Job Description**

We are seeking a motivated and service-driven **Client Relationship Representative** to join our team. In this role, you will serve as the first point of contact for clients, helping to build trust and foster long-term relationships. You will play a crucial role in ensuring client satisfaction and supporting the overall growth of the company by delivering exceptional service and proactive communication.

**Responsibilities**

• Serve as the main point of contact for client inquiries and communications
• Build and maintain strong, long-lasting client relationships
• Provide tailored guidance to clients regarding property services and solutions
• Monitor client accounts and ensure timely responses to all client needs
• Collaborate with internal teams to ensure seamless service delivery
• Maintain detailed records of client interactions and feedback
• Assist in onboarding new clients and guiding them through our processes
• Identify opportunities for service improvement or upselling based on client needs
  
  

Qualifications

**Qualifications**

• Proven experience in client service, sales, or account management (real estate background preferred)
• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Ability to work independently and within a team environment
• Proficiency in CRM systems and Microsoft Office Suite
• High level of professionalism and customer service orientation
• Bachelor's degree in Business, Communications, or a related field (preferred)
  
  

Additional Information

**Benefits**

• Competitive salary: $61,000 – $65,000 per year
• Growth opportunities within the company
• Continuous skills development and training
• Collaborative and supportive team culture
• Paid time off and holidays
• Health and wellness support programs