Job Summary: The Sales Operations Manager plays a critical role in optimizing the sales process, driving revenue growth, and ensuring alignment between sales strategies and operational execution. As a key member of the sales operations team, the incumbent will be responsible for overseeing various aspects of sales operations and providing strategic support to the sales organization. Key Responsibilities: Sales Process Optimization: Analyze and optimize the end-to-end sales process to enhance efficiency, effectiveness, and scalability. Sales Forecasting and Planning: Lead the development and maintenance of sales forecasts, including demand planning, revenue projections, and resource allocation. Performance Tracking and Reporting: Establish metrics and KPIs to measure sales performance, track progress against targets, and provide regular reporting and analysis to senior management. Pipeline Management: Manage the sales pipeline to ensure accurate forecasting, timely deal progression, and optimal resource allocation. Sales Enablement: Collaborate with sales leadership to develop and implement sales enablement initiatives, including training programs, tools, and resources to empower the sales team. Technology and Tools Management: Evaluate, implement, and administer sales technology solutions and tools to support sales operations and improve productivity. Cross-Functional Collaboration: Partner with other departments, including marketing, finance, and IT, to align sales strategies with broader organizational objectives. Data Analysis and Insights: Utilize sales data and analytics to identify trends, opportunities, and areas for improvement, and provide actionable insights to drive decision-making. Team Leadership and Development: Lead and develop a team of sales operations professionals, providing coaching, guidance, and support to foster growth and performance excellence. Qualifications and Skills: Bachelor's degree in business administration, sales, marketing, or a related field; advanced degree preferred. 8 years of proven experience in sales operations or a related role, preferably in the insurance or financial services industry. Strong analytical skills with the ability to interpret complex data and generate actionable insights. Proficiency in salesforce automation systems (e.g., Salesforce CRM) and other sales tools and technologies. Excellent communication, collaboration, and leadership skills, with the ability to influence and drive change across cross-functional teams. Strategic mindset with a focus on continuous improvement and innovation. Demonstrated experience in managing and developing high-performing teams. About ZT Systems At ZT Systems, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that’s challenging, rewarding, and career-defining. A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow. Join ZT Systems and help us build technology infrastructure that connects the world. What We Offer When you join ZT, you’ll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life. ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ZT Systems is a place where you can do work you’re proud of alongside smart, passionate people who get genuinely excited about what they’re able to accomplish here. We work, learn, and grow together in a supportive and fast-moving environment where decisiveness and action are not only encouraged, but expected. Together, we’re tackling complex challenges and creating impactful solutions in one of the world’s most high-demand industries—that’s where you come in. Learn more at www.ztsystems.com If you are a current ZT Systems employee interested in applying for an internal job, please use this link below: CURRENT EMPLOYEES APPLY HERE By submitting your information and application, you confirm that you agree to the applicant privacy policy linked here: https://ztsystems.com/applicant-privacy-policy/