The Field Quality Technician will support the Field Quality Engineering Team. The Quality Technician will use test equipment to evaluate and investigate components. This position will work with cross-functional teams to improve Zoox products. The technicians will use their technical background to perform failure analysis on vehicles and at the bench, record their findings, and communicate critical information to the cross-functional team.

In this role, you will:

• Review JIRA tickets for correct and complete data, update tickets accordingly with relevant information pertaining to investigations
• Receive field return components into inventory
• Perform failure analysis to troubleshoot returned components by using mechanical and electrical lab equipment.
• Read technical drawings and CAD models to understand parts and assemblies
• Communicate with cross-functional teams and participate in meetings and activities to discuss findings and improve products
• Create and update testing documentation, maintenance records, and work instructions

• Ability to read technical drawings and understand CAD models
• Ability to use lab equipment for failure analysis
• Ability to create documentation for testing and rework instruction
• Willing/able to travel up to 25% of the time locally & within the U.S. on an as-needed basis

• Desired A.S./B.S. in Automotive, Mechanical or Electrical Engineering
• 2 to 5 years of experience
• Automotive, EV, or Aerospace experience
• Experience in building test equipment

Compensation

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $62,000 to $98,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.