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ZIMMERER KUBOTA & EQUIPMENT INC
Van, TX | Full Time
$86k-112k (estimate)
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Service Manager
$86k-112k (estimate)
Full Time 2 Months Ago
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ZIMMERER KUBOTA & EQUIPMENT INC is Hiring a Service Manager Near Van, TX

Position Description: The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.
To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.
Position Responsibilities:
  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Setting up and maintaining a service desk and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Helping to train new employees in company procedures.
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
Knowledge, Skills and Abilities: Essential Requirements: -
  • A bachelor's degree in business, administration, or related field.
  • Previous sales and management experience may be advantageous.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.

Job Summary

JOB TYPE

Full Time

SALARY

$86k-112k (estimate)

POST DATE

03/31/2024

EXPIRATION DATE

05/30/2024

WEBSITE

zimmererkubota.com

HEADQUARTERS

GAINESVILLE, TX

SIZE

25 - 50

FOUNDED

1979

CEO

ALBERT ZIMMERER

REVENUE

$10M - $50M

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About ZIMMERER KUBOTA & EQUIPMENT INC

You have work to do. We are here to help! We offer Kubota and other premium brands of agriculture, turf and construction equipment. With 5 locations from Gainesville to Cleburne, our sales, rental, parts and service departments are ready to serve you with efficiency. We are a family-owned business with family values. We go the extra mile, so you dont have to! Contact your nearest location today and let us help you get the job DONE!

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ZIMMERER KUBOTA & EQUIPMENT INC
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The job skills required for Service Manager include Customer Service, Leadership, Problem Solving, Customer Relationship, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

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