WHO WE ARE

Zeta Global (NYSE: ZETA) is the Data-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.

THE ROLE

As a Technical Analyst you will apply a hybrid of Account Management and Analytics skills while being a SME to client helping to answer campaign, analytics and platform specific questions By applying your technical skills, analytical mindset, and product intuition to one of the richest data sets in the world, you will help define the experiences we build for billions of people and hundreds of millions of businesses around the world. This role is perfect for someone who possesses a unique blend of technical prowess, customer service excellence, and a deep understanding of the programmatic advertising landscape. As a key liaison between our clients and our technical teams, you will play a crucial role in ensuring our programmatic advertising solutions are seamlessly integrated and optimized to deliver outstanding results.

Responsibilities:

• Serve as the primary technical contact for our programmatic clients, providing high-level support and guidance.
• Understand client objectives and collaborate with the Account Management and Analytics teams to tailor programmatic solutions that meet these goals.
• Apply a hybrid of Account Management and Analytics skills while being a SME to client helping to answer campaign, analytics and platform specific questions
• Troubleshoot and resolve technical issues related to programmatic campaigns, ad serving, and integration with client platforms.
• Conduct regular performance analyses and optimizations of client campaigns to ensure maximum efficiency and effectiveness.
• Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations.
• Responsible for management and growth of company revenue within Agency Holding Companies and Agencies
• Partnering with Agency Strategy teams and helped advise on digital advertising strategy through all programmatic channels; Display, OLV, CTV and social media channels

Desired Skills and Experience:

• Bachelor's degree in Marketing, Computer Science, Information Technology, or a related field.
• Proven experience in a technical account management or technical support role within the programmatic advertising industry.
• Strong technical acumen, with the ability to quickly learn and understand complex digital advertising technologies.
• Excellent problem-solving skills and the ability to troubleshoot technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
• Familiarity with ad serving technologies, DSPs, SSPs, and programmatic ecosystems.
• Highly organized, with the ability to manage multiple clients and projects simultaneously.
• A team player with a positive attitude and a strong commitment to delivering exceptional customer service.
• A great communicator who is able to convey complex technical features in simple terms.
• Able to multitask and prioritize among several high-profile clients.
• Have a high degree of creativity, self-motivation, and drive.
• Eagerness to work in a startup team environment that will be rapidly changing
• Enthusiastic team player with a penchant for collaboration and knowledge sharing.
• Willingness to do whatever it takes to get the job done.
• Nerdy but loveable.
• Data driven, technical, self-starting and curious.

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity and Stock Purchase Plan
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $85,000.00 - $110,000.00, depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/

ZETA IN THE NEWS!

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