Under supervision, thee Technical Analyst is responsible for conducting activities within the Eligibility and Enrollment System, State Consumer Portal, Agent Portal and departmental website including deployment planning, management and coordination.

Assists in planning, scheduling of team resources, status reporting and completion of required documentation for team assignment and projects.

Analyzes and develops project plans for team assignments. 

Analyzes and implements solutions to problems associated with assignments.

Coordinates the integrated systems integrity, provides the coordination, communication and project structure between users of Information Services and third party software vendors or programmers, provides systems and installation support and user training. 

Develops and controls project schedules, and assigns responsibilities where appropriate. 

Participates in all aspects of software development, systems design and analysis and project planning and management.

Advises management on the technical feasibility and critical factors in the adaptation of automated systems to the service delivery.

Analyzes and recommends application and system improvements.

Analyzes cost effectiveness of automating business processes and modification of existing systems.

Analyzes information to determine nature and extent of customer requirements and concerns.

Analyzes operations to determine business requirements and needs.

Analyzes science, engineering, business, and all other data processing problems to determine feasibility and cost effectiveness of technology solutions.

Evaluates new technologies or solutions to improve service and efficiency of systems.

Serves as liaison between customers and technical staff in implementation and development of business process automation. 

Participates in evaluation of new technologies or solutions to improve service and efficiency of systems.

Performs other duties assigned.