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Job ID | 2022-4891 | # of Openings | 1 | Job Location | US-DC-Washington Navy Yard | Category | Information Technology |
ZENETEX is a rapidly growing, energetic, and win-focused enterprise supporting Federal government, military, and civilian agencies. We are an organization committed to growth and shared success for all stakeholders; we are customer-driven, mission focused, and operate with integrity and trust in all relationships.
We have a great opportunity for a Service Desk Specialist. The position is required to be onsite at the Washington Navy Yard, DC.
The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for the customer's IT business and mission-focus enterprise systems. Specialists will be directly responsible for receiving, prioritizing, documenting, and actively resolving end user submitted requests. Specialists will use common vendor provided as well as custom internal diagnostic tools to provide "hands on" troubleshooting assistance at the desktop level.
The IT Enterprise Service Desk supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), desktop and web-based applications, and unified communications (instant messaging, Video Tele-Conferencing (VTC), Voice over IP (VOIP) phones, etc.).
Education: Associate Degree from accredited University
Certification: CompTIA A ce; or CompTIA Network ce; or Systems Security Certified Practitioner (SSCP)
Desired Qualifications:
ZENETEX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Full Time
Business Services
$58k-72k (estimate)
04/01/2023
05/23/2024
zenetex.com
WASHINGTON, DC
1,000 - 3,000
1999
Private
GENE GRABOWSKI
$50M - $200M
Business Services
Zenetex is a consultancy company that provides IT, engineering, logistics, security and program management solutions for government agencies.
The job skills required for Service Desk Specialist include Troubleshooting, Help Desk, Service Desk, Operating System, Microsoft Office, Microsoft Windows, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Specialist positions, which can be used as a reference in future career path planning. As a Service Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Specialist. You can explore the career advancement for a Service Desk Specialist below and select your interested title to get hiring information.