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Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Position Description
The Senior Director will support existing K-12 education accounts across the state of Tennessee with a particular focus on the top four strategic accounts (Nashville, Memphis, Knoxville and Chattanooga). The successful candidate will develop customer relationships and minimize churn while identifying incremental opportunities that drive sales of Fiber, Transport, IP, SD-WAN, Edge, Security, Wi-Fi, VoIP, and managed services to customers in the Zayo Education segment. The position is responsible to achieve contract renewal targets through consistent account management and customer success activities. The ideal candidate has a strong understanding of Fiber Infrastructure, Transport, IP, SD-WAN, Security, Wi-Fi, VoIP, and managed services with the ability to work on large, complex deals applying a consultative and trusted advisor approach.
Responsibilities
Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling new services into existing accounts
Generate incremental sales revenue by actively promoting Zayo products and services to targeted account territories.
Present proposals and manage customers through a strategic sales process.
Apply knowledge of customers, industry, and services to achieve revenue objectives
Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts
Manage high volume of work while maintaining a high degree of responsiveness
Track, analyze and report on customer satisfaction and sales performance and activities in the appropriate reporting tools
Provide accurate and timely forecasts of churn and sales opportunities.
Develop and maintain records of customer activity for reporting of sales and forecasts.
Provide accurate and timely information to management.
Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.
Qualifications
Bachelor's degree or equivalent from four-year College; or equivalent combination of education
3-5 years of high volume sales experience managing large account territories
Previous experience selling to K-12 education customers with a strong understanding of the E-rate program.
Proven ability to build relationships
Strong financial acumen
Quick learner who collaborates well with others
Excellent communication skills, both verbal and written.
Exceptional customer service and relationship building/maintaining skills.
Excellent time management and organizational skills.
A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills
High tolerance for ambiguity and can work successfully in a matrix management model
Strong understanding of account management & the strategic selling process
Effective problem solving and interpersonal skills Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN, Security, Wi-Fi, VoIP, and managed services.
Ability to travel as required by customers
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Zayo is an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. EEO IS THE LAW Zayo invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by emailing our People Ops team.Full Time
Filmed Entertainment
$98k-132k (estimate)
03/21/2024
05/20/2024
zayo.com
ENCINITAS, CA
3,000 - 7,500
2007
Private
ASHLEY DIAN CARNEY DAVIS
$1B - $3B
Filmed Entertainment
Zayo is an infrastructure and communication company that provides fiber, bandwidth connectivity and colocation management solutions for enterprises.
The job skills required for Strategic Account Director include Presentation, Commitment, Innovation, Problem Solving, Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Strategic Account Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Strategic Account Director. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Strategic Account Director positions, which can be used as a reference in future career path planning. As a Strategic Account Director, it can be promoted into senior positions as an Account Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Strategic Account Director. You can explore the career advancement for a Strategic Account Director below and select your interested title to get hiring information.