Position Overview:

Responsible for the day-to-day operations of the various Food & Beverage Outlets and delivering a quality, polished, and rewarding experience to all hotel guests enjoying these facilities.

Major Duties & Responsibilities:

· Oversee the daily operations of the Restaurant, Pool Deck or any other outlet assigned to.

· Collaborate with the Dir. of Food & Beverage regarding the operating expenses of the Pool Deck and Restaurant areas.

· Assist in creating cohesion and an improved, unified Food and Beverage Department.

· Collaborate with the Sales Department, regarding the operations and execution of all private events occurring in the outlets.

· Assist the Dir. of Food & Beverage in overseeing the execution of daily Banquet and Catering events.

· Oversee the Food and Beverage Department’s role in the property’s POS system and any other property managing systems.

· Manage the implementation and execution of all Pool activities pertaining to, but not limited to, hotel packages and any newly created Pool Deck concepts.

· Assist in creating and implementing property wide SOPs and policies pertaining to the Food and Beverage Department.

· Ensure quality guest experience through food and beverage, recreational activities, and overall service.

· Utilize a strategic perspective by continuously developing the Pool Deck concept in alignment to our brand and integrating it into every aspect of the guest experience.

· Partner with Human Resources in the selection, training, and development of Food & Beverage crew.

· Ensure that all decisions and resulting actions are aligned with the Company policy of 100% guest satisfaction producing a high level of service.

· Provide an issue free work environment through motivation, support, empowerment, and development for all crew.

· Builds positive relationships between the Rooftop, Food & Beverage and Hotel departments.

· Provides constructive and consistent coaching, counseling, and direction to the Rooftop personnel.

· Assigns tasks and holds staff accountable when necessary.

· Manage the quality process in areas of guest service and crew satisfaction with discriminating detail.

· Demonstrates self-confidence, energy, and enthusiasm through actions.

· Presents ideas, expectations, and information in a concise, well-organized manner.

· Understands how to manage in a culturally diverse work environment.

· Uses problem-solving methodology for decision-making and follow-up.

· Provides appropriate recognition to motivate crew.

· Ensures that crew uphold all service procedures and communication standards as outlined by Standard Operating Procedures.

· Trains on and executes all applicable Hotel Standard Operating Procedures.

· Closely coordinate opening and closing procedures.

· Develop and implement creative strategies to increase revenues and average checks.

· Use a "hands-on" approach to management.

· Manage the relationship and expectations with regards to the union agreement.

Leadership Skill Requirements:

Consistently demonstrates our established Leadership Competencies:

· Customer Satisfaction and Quality Leadership

· Passion for Service Standards

· Teamwork

· Creativity

· Accountability and Creating Results

· Communication

Technical Skill Requirements:

· Comprehensive knowledge of personal computers and various property specific POS systems.

Other Skill Requirements:

· Well organized and detail oriented.

· Consistently strives for continuous improvement while ensuring a high level of professionalism.

· Creative and innovative thinker who can bring thoughts to actions with speed.

· Impeccable follow through with high level of personal integrity.

· Strong communication, decision-making, organization, and leadership skills.

· Ability to perform effectively under high pressure/volume, self-motivated, high energy and enthusiastic.

· Ability to stand for long periods of time and walk moderate distances

· Ability to lift, pull, and push a moderate weight (about 75 pounds)

· Must be able to work a flexible schedule, including nights, weekends, and holidays

Required Qualifications:

· Previous hotel/resort/ or F&B experience.

· Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.

· Results oriented with an emphasis on both individual and team accountability.

Skills/Qualifications:

· Strong Oral and written communication skills

· Attention to detail

· Planning and organizational ability

· Computer skills

· Leadership skills

· Outstanding Customer service

· Creative ability

· Able to work in fast paced, stressful environment.

· Strong ability to motivate and establish a teamwork environment.

· Ability to stand for long periods of time and walk moderate distances

· Ability to lift, pull, and push a moderate weight (about 75 pounds)

· Must be able to work a flexible schedule, including nights, weekends, and holidays

What are YOTEL people like?

· Pro-active with a ‘can do’ positive attitude

· Likes to be busy, always looking for the next task or goal to achieve

· Great attention to detail in everything that they do

· Sociable and confident with each other and our guests

· Friendly, warm, and welcoming always

· Professional in their outlook, taking pride in their appearance, performance, and reputation

· Takes responsibility for their actions and those of the wider team

· Like to own problems and find solutions for the benefit of the guests and teams alike

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Casual dining restaurant

Shift:

• Evening shift
• Morning shift

Education:

• Associate (Preferred)

Experience:

• Food and Beverage Manager: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person