Summary : The Unconventional is seeking a qualified applicant to work in Help Desk and Administration providing support to the NATO Allied Command Transformation (ACT) program.

The main objectives of the ACT are to provide appropriate support to NATO missions and operations; lead NATO military transformation;

improve relationships, interaction and practical cooperation with partners, nations and international organizations. Specific duties may include, but are not limited to : Supports the JADL, TRANSNET and e-ITEP system administration and helpdesk operating during normal US office hours (08 : 00-16 : 30) Monday to Friday excluding official holidays.

Working from the HQ SACT MS / LT Branch at HQ SACT the sys admins will : Review all new requests for accounts on the JADL, TRANSNET and e-ITEP systems, approving those, which meet the NATO requirements and responding to those, which need further clarification.

Support any helpdesk questions received by email or phone. Work with the MS / LT Branch for uploading of courseware, functional testing of SCORM packages, and maintenance of existing content on JADL platform.

Maintain an awareness of any cyber issues that may affect the system delivery or unauthorized access to the system.

Last updated : 2024-04-27