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ESSENTIAL RESPONSIBILITIES:
KNOW HOWS/MINIMUM REQUIREMENTS:
IMPACT ON THE END RESULT:
STATUS: Part-Time, Non-Exempt
STARTING SALARY: $12.50/hour (minimum starting salary)
The Y is the leading nonprofit organization committed to strengthening community by connecting all people to their potential, purpose and each other. Working together, we focus on empowering young people, improving health and well-being, and inspiring action in and across communities. At the Y, you can channel your passion into a lifelong career helping deliver positive change. Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – define our organizational culture. When you join our Y team, you will be guaranteed a network of compassionate people who will support you in reaching your professional and personal goals.
The Call Center Agent at our Member Experience Center will provide an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y’s primary contact team, you will serve current and potential members who want to register for membership, programs, make adjustments to their accounts or seek other general information about the various programs and services the Y provides. The Call Center Agent will work independently and as part of a team to meet/exceed established performance targets.
The YMCA of Greater Louisville maintains a strong commitment to training and professional development. As a new YMCA team member you will receive a community wide individual membership upon completion of the New Employee Orientation, program discounts, and participation in the YMCA retirement fund.
Equal Opportunity Employer
Full Time
Civic & Environmental Advocacy
$34k-44k (estimate)
02/28/2024
04/27/2024
ymcalouisville.org
PROSPECT, KY
1,000 - 3,000
1853
$5M - $10M
Civic & Environmental Advocacy
OUR MISSION To put Christian principles into practice through programs that build healthy spirit, mind and body for all. OUR CAUSE At the Y, strengthening community is our cause. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. WHO WE ARE We are the nation's leading nonprofit commited to strengthening communities through youth development, healthy living and social responsibility.