Position Summary

Performs administrative and office support activities for the department director(s) and supervision. Additional responsibilities include and are not limited to answering incoming telephone calls, receiving and directing visitors, word processing, creating spreadsheets, data entry, and maintaining department files. All responsibilities to be followed through in accordance with applicable YCUA policies and procedures.

Essential Functions

• Provide primary telephone coverage, to include the transfer of all incoming customer and internal telephone calls to appropriate personnel and taking detailed messages as needed.
• Prepare purchase order requests and requests for service.
• Assemble invoices and financial data to maintain budget and payment records.
• Greet, assist, and direct visitors.
• Compose, type, and edit correspondence, reports, memoranda, and other material.
• File and maintain files, reproduce records and reports from from files.
• Make photocopies, send faxes and email documents and correspondence.
• Prepare outgoing mail; sort and distribute incoming mail.
• Perform other related duties as required and assigned.

Knowledge, Skills and Abilities

• H.S. Diploma or GED required.
• Valid Michigan Driver's License required.
• Must pass office proficiency entry test, including keyboarding @ 40 wpm.
• Experience in administrative support role or equivalent related certification preferred.
• Knowledge of industry administrative office procedures and practices.
• Ability to follow directives and work without close supervision.
• Skill in organizing and ability to self-start in discharging responsibilities.
• Ability to clearly communicate with fellow employees and the public in a tactful and courteous manner.
• Working knowledge of computers with specific ability to operate Microsoft Office software.