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From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction.
To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well.
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Ideal candidates will demonstrate the following values:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Full Time
Wholesale
$36k-45k (estimate)
03/07/2024
07/11/2024
yanceybros.com
RESACA, GA
500 - 1,000
1914
MONTY FLORE
$200M - $500M
Wholesale
Since 1914, the employees of Yancey Bros. Co. have proudly served our customers in the Construction, Roadbuilding, Mining, Aggregates and Agricultural communities by providing them with quality products, parts and service. From our earliest days to the present, Yancey Bros. Co. strives to offer the highest level of customer dedicated products and services available. We remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. As we celebrate our first century of service to Georgia and her citizens, the employees of Yancey Bros. ...Co. work hard to make our state a better place for all of us to call "home". Our employees' involvement with community groups, civic and church organizations, and hundreds of charities is just an example of our commitment to Georgia. Likewise, our employees get up early and work hard each and every day to make sure our customers receive first-class quality services. We believe that if our customers are not successful, then Yancey Bros. Co. can't be successful. We invite you to visit us online and see firsthand the many advantages available to you by doing business with Yancey Bros. Co., "The Nation's Oldest Caterpillar Dealer".
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