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Essential Duties & Responsibilities
1. Uses “Segment-of-One” marketing approach to track activity and preferences of each premium guest, and tailors offers and incentives that appeal directly to interest of individuals. Monitors guest participation and tracks guest feedback to determine effectiveness of events and promotions. Meets or exceeds predetermined goals and measurable objectives established by management for daily calls and written correspondence to active, inactive and potential new guests. Complies with and upholds enterprise expectations including policies, procedures, industry regulations, and Department guidelines.
2. Acquires and delivers new high net guests for premium gaming spaces.
3. Handles all aspects of guest journey (ground transportation, hotel accommodation, dining reservation, entertainment, folio clearance at checkout).
4. Works effectively as a collaborative team member with others within Casino Marketing, Table Games, Slots, and Food & Beverage supervisory team to identify areas of opportunity and address areas of concern when necessary.
5. Maintains thorough knowledge of latest industry developments, current market trends and all on-property and competitor promotions/events.
6. Attends and hosts player onsite/offsite events in various areas as assigned by management.
7. Performs other duties as assigned to support the efficient operation of the department.
Education/Experience/Qualifications
Certificates/Licenses/Registrations
Yaamava’ Resort & Casino at San Manuel will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Full Time
$48k-88k (estimate)
05/20/2023
05/02/2024
The job skills required for Casino Host include Promotion, Transportation, Sales and Marketing, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Casino Host. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Casino Host. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Casino Host positions, which can be used as a reference in future career path planning. As a Casino Host, it can be promoted into senior positions as a Player's Club Director - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Casino Host. You can explore the career advancement for a Casino Host below and select your interested title to get hiring information.