Ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.
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Job Purpose or Objective(s) : The foremost role of an Executive Casino Host is to oversee all aspects of strategic relationships with a specific group of up to 600 VIP Players. The main purpose of you will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on-the-phone sales activities. You will report to the Director of Player Development. Primary Tasks. You will generate casino revenu...
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. . We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the sup...
WE LOVE OUR WORK. Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. Develops relationship with VIP players to grow VIP player base and increase Company revenues by assuring customer retention and repeat business. Attracts and manages VIP customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide VIP guests with hospita...
Executive Casino Host. . . . About Us. We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in...
Summary. Establishes and maintains relationships with casino players, providing personal services in regards to promotions, reservations, special events and other customer care needs. Drives repeat visitation from higher worth customers. Builds relationships to instill loyalty to the property. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we d...
Job Category. . Marketing. Requisition Number. . EXECU002303. Posting Details. Posted: February 14, 2024. Full-Time. Locations. Rivers Casino Philadelphia. 1001 N. Delaware Ave. Philadelphia, PA 19125, USA. Job Details. Description. Summary. Establishes and maintains relationships with casino players, providing personal services in regards to promotions, reservations, special events and other customer care needs. Drives repeat visitation from hig...
Executive Casino Host. . . . About Us. We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in...
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks. We’ve got you covered. Top industry pay. Tuition Reimbursement. 401k with company match. Comprehensive health packages, including a free option for F...
Essential Job Functions. Develop and sustain relationships with VIP guests. Introduce new VIP guests to the casino property. Develop new markets to target qualified players. Represent the casino at on and off property events. Empower to ensure guests’ problems / complaints are resolved in a prompt, courteous and effective manner. Reactivate inactive VIP patrons through direct contact (mail, telephone, e-mail etc.). Meet required goals for special...
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. . We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the sup...
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. . We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the sup...
