Job Description
TITLE: Event Operations Coordinator
POSITION TYPE: Full Time (W2)
LOCATION: New York, NY
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com .
WHO we're looking for:
We are looking for an Event Operations Coordinator who will be responsible for supporting the Events Manager with strategic programming. You will need to be passionate about events and understand how consumer-focused events help to strengthen the store's identity. You will report into the Events Manager and be an extension of the brand and represent our voice to our consumers by helping to create incredible experiences.
Role and Responsibilities:

• Have primary responsibility for managing all event operations at location.
• Maintain a thorough understanding of event procedures and overall operation style of organization.
• Be comfortable opening an event with a warm welcome and enthusiastically introducing the presenter or artist.
• Ensure the customer journey and event experience is executed to the highest level.
• Partner with visual team to ensure physical event setup meets all visual standards.
• Maintain ongoing knowledge of current promotions, and products.
• Collaborate with Creative team to develop event collateral.
• Maintains clean and organized storage facilities, while keeping accurate inventory counts of all supplies and FOC's.
• Event Calendar Maintenance:

• Maintain and manage the holistic event calendar to ensure optimal event execution with multiple teams.
• Update and input ROS and event details on a weekly basis.

• Event Data:

• Weekly event recaps and event briefs.

• Community Event Programming:

• Respond to community organizations/schools/teachers regarding field trip opportunities at location.
• Monitor general event email account and filter through potential event inquires.
• Light monitoring of talent/partner social media event promo and collecting social impressions.

• Event Best Practices:

• Stay abreast of event best practices, offering recommendations on how to optimize the connectivity objectives at location.

• Reporting:

• Assisting with light reporting, pulling event data from retail systems on a weekly basis.

Required Experience and Education:

• 4 years of live event experience.
• Relevant technical expertise in the brand products, services and systems.

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• Ability to analyze and solve technical problems.
• Adept at managing relationships with presenters, and other key partners.
• Ability to manage multiple event projects at once.
• Exceptional written and verbal communication skills
• Excellent time management skills.
• Analytical mindset with the ability to analyze data, draw insights, and make data-driven decisions and have the ability to create reports on events.
• Creative thinking and adaptability to switch between brand tones and personas.
• Ability to handle community moderation and maintain a positive online environment.
• Passionate and driven.
• Team-based approach.

Physical Demands:
The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90% ) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we'll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
• 401(k)

WHAT you should know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
Salary/Pay Range: $20.00-$32.00/hr (Depending on experience)