Job Description - EMT - Front Desk - ED (7469-5808) Job Description

EMT - Front Desk - ED - 7469-5808 Description

Position Summary :

Responsible for patient check-in. Routes patients immediately to Triage if critical or severe category symptoms are present at the time of check-in.

COMPANY DESCRIPTION

Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the countrys leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier.

These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers, and patients to bring high-quality, innovative healthcare services to communities.

Duke LifePoint combines Dukes unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.

Responsibilities :

1) Routes patients immediately to Triage if critical or severe category symptoms are present at the time of check-in.

2) Responsible for all front desk operations.

a) Answers and routes all incoming phone calls.

b) Collection of patient information needed to prepare EQE chart.

c) Search MPI completely and assign the correct medical record number.

d) Communicate continually as needed with Triage and Charge RN.

e) Disposition and breakdown of all charts.

f) Scan required identification

4) Responsible for backup Registration as needed.

a) Fill in processing patient registration as needed.

b) Secure all signatures necessary for treatments, the release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.

Obtain copies of necessary identification and insurance cards.

c) Other registration duties as assigned

5) Adheres to Frye Regional Medical Centers Appearance and Hygiene policy policies

6) Adheres to Frye Regional Medical Centers Attendance policy

7) Communications- Refer to policy 715F; full-time and part-time employees will attend the required minimum of 50% of all departmental staff meetings.

8) Adherence to all core measure initiatives, patient safety goals, and NQF Safe Practices

9) Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement

Benefits - Wide range of benefits options!

• Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance, Short / Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household.

Services are available 24 hrs. a day, 7 days a week.

• Free travel and entertainment discount program to ensure you enjoy your time away from work.
• Vitality Employee Wellness Plan allows you to take up to 30% off of your bi-weekly health insurance premiums. You also accrue points that allow you to buy merchandise or gift cards at no cost to you.

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility that offers a broad array of inpatient and outpatient care.

Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community.

We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction.

If you are passionate about changing lives, we are looking for you!

Qualifications

Education / Certifications / Licenses :

High School Diploma or equivalent

BLS required

Current NC EMT-B (or EMT-P) required

Please select a valid job field Primary Location

NC-Hickory Schedule

Full-time Work Schedule Night shift, 10 hr / shift, rotate weekends

Last updated : 2024-05-02