Winthrop & Weinstine is seeking a Business Development Technology and Data Management Manager to join our Marketing Team. The Business Development Technology and Data Management Manager will build a business development function that supports our lawyers in solving our clients’ needs of the future. Working closely with the firm’s Director of Business Development and Marketing this role will help transform our business development function to focus on operational excellence and important tech and data management initiatives that directly support firm’s business development and client relationship strategy. The responsibilities for this position will include, but are not limited to:

Project Management Intake and Tracking

• Monitor operational flow, including prioritizing workload and the timely resolution of escalations.
• Develop and manage processes and best practices for analytics and reporting on project management details and statistics, including ROI.

Experience and Knowledge Management Optimization

• Assist with the development of the firm’s experience management technology, running custom queries, conducting demonstrations and trainings, submitting information to league tables, and serving as an evangelist for cutting-edge experience management at the firm.
• Collaborate with business partners to support the expansion of data management strategies.

Centralized MarTech Strategy

• Play a leading role in assessing, piloting and leveraging evolving technology.
• Supervise the use of responsible AI, including reviewing automation opportunities, testing AI output and operationalizing the tool.
• Oversee data reporting needs to capitalize on market trends and business generation opportunities.

Process Improvement

• Continuously identify inefficiencies and collaborate with business partners to implement improved tech, people and process solutions.
• Collaborate and Interface with the Digital transformation team, Innovation, Digital Marketing and IT teams on the development and implementation of any new tools, systems or processes for the department.
• Lead the Shared Services team in improving the quality and consistency of deliverables in measurable ways.
• Develop training to facilitate continuing education on new tools, systems, processes and best practices.

Business Development Planning and Budgeting Process

• Develop and manage processes for the creation of thoughtful and detailed business development plans and budgets, appropriate tracking and communication about spend.

Marketing and Knowledge Management Database Management

• Work with the marketing team and other stakeholders to enter experience in Foundation, executing a wide range of functions associated with the data input and accuracy of information in the database
• Respond to requests for complex database queries and custom reports
• Assist in developing and managing new workflows for matter profiling
• Assist with projects related to the Interaction Opportunities Module
• Provide experience for RFPs and pitches
• Serve as an experienced resource to all users of the database; provide guidance and resolve for substantial data entry and/or data retrieval questions as well as training for database users