The hours for this position are: Monday, Wednesday, Thursday, Friday, 1:30 pm to 10 pm and every other weekend, 9 am to 7:30 pm.

ESSENTIAL FUNCTIONS:

• Review prospective admissions against approved admission criteria, policies and procedures.
• Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
• Greet and search new patients belongings upon arrival and answer questions.
• Complete paperwork necessary to admit patient to the assigned program and explain forms prior to patient signing, notify clinical lead of patient’s arrival and escort the patient and documentation to appropriate location within the facility.
• Ensure that all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel.
• Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims and answering phones.

REQUIREMENTS:

• High school diploma or equivalent
• Minimum one year experience working with individuals in a clinical or observational capacity
• Ability to work with male and female adult (18 ) patients with chemical dependency and mental health disorders
• Teamwork and excellent customer service
• CPI and CPR Certifications (offered on site)

PREFERRED:

• Minimum one year experience working with individuals in a clinical or observational capacity, preferably within the area of substance use disorder

BENEFITS:

• BC/BS Health Insurance (3 plans to choose from)
• Delta Dental (2 plans to choose from)
• NVA Vision Insurance
• Paid life insurance
• 401k with a matching contribution
• Vacation/Sick/Extended Sick/Personal time
• Paid holidays
• Supplemental Life
• Short term and Long term disability
• Free onsite employee fitness center
• Free meals
• Employee Discount program
• Employee Fun events
• Annual performance review and Merit increase review
• Salary increases for obtaining education degrees, professional certification and/or licensure (based on program of study/field of certification and licensure)

Ranked by Newsweek in 2023 as #3 in North Carolina for Addiction Treatment Centers, Wilmington Treatment Center is North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 260 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.

Experience

• 1 year(s): Experience working with individuals in a clinical or observational capacity, preferably within the area of substance use disorder

Education

• High School/GED or better

Skills

• Problem Solving
• Customer Focus

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)